Product Specialist - Avison Young

Our Story

Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization.

At Avison Young, we are committed to providing a comprehensive suite of commercial real estate services to our clients while fostering a supportive and inclusive workplace culture for our employees. Our collaborative approach and emphasis on personal and professional growth create an environment where individuals can thrive. Real estate can have a significant positive impact on people’s lives – and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.

If you're looking for career opportunities where you can excel and contribute to a strong company culture, we want to hear from you. Join our highly motivated team and take pride in your work as we create a better future together.

Overview

As a Product Associate you will work closely with Avison Young’s product management, marketing, and sales teams to ensure the success of Avison Young’s software products. This junior role is primarily focused on executing the company’s product strategy and achieving traction with our user base and their clients. Success will be measured in your ability to relay our products’ value proposition and functionality to a range of users across our company’s service lines. To achieve this, you will leverage a variety of channels such as regular release notes and roadmap updates, a dedicated training program for users, and a comprehensive marketing resource center to support our go-to-market strategy. Even though you will collaborate with marketing to help create these resources, you are responsible for setting expectations, keeping stakeholders engaged, holding team members accountable to deadlines and scope, and ultimately growing the success of our platform.

Responsibilities

• Execute Avison Young’s product go-to-market strategy to achieve traction with target user base. Ensure value proposition of products is met through growth of user base and customer feedback, and report on progress to leadership and management teams.
• Determine qualitative and quantitative success metrics for each product in our suite
• Configure mechanisms to measure success metrics and summarize observations
• Collect and summarize user & client feedback through a variety of channels
• Formulate recommendations to product, marketing and sales teams
• Formulate, deploy, and lead a product training and sales enablement program to support our go-to-market strategy. Encourage continued growth of our userbase and their uses cases
• Keep our userbase informed on new features, functionalities, data and use cases
• Maintain country-specific product roadmaps for each area of our product suite
• Compose training materials such as print, visual or video media with Marketing team
• Demonstrate the value proposition and functionality of our product suite & features
• Lead product training workshops to teach others how to utilize & demo our products
• Create and maintain a product marketing resource center to equip our sales and support teams with client materials, sales strategies & tactics, how-to guides, use cases, and more.
• Create a web-based product marketing resource center with Marketing & IT teams
• Maintain and grow a repository of marketing deliverables in print, visual or video media to inform clients on the benefits of our products, guide sales teams on how to leverage our products at the point of sale, explain users how to navigate our products and identify which products to use for specific commercial real estate applications

Qualifications

• 1-3 years of experience in marketing, sales or other business-related functions
• Proven ability to conduct, organize and summarize research & analytics
• Proven ability to present to internal and external audiences with enthusiasm and confidence
• Exceptional project management skills; ability to organize & track project tasks and continually engage and prompt partners on next steps
• Exceptional verbal and written communication skills; ability to engage and communicate with stakeholders and produce complex deliverables under tight deadlines in partnership with an interdisciplinary team
• Bachelor’s degree in marketing, advertising, business administration or relevant field, or equivalent experience
• Experience in Pendo, Figma, Azure DevOps or other product or design management software are considered a plus.
• Experience in a (commercial) real estate setting is considered a plus.
• Ability to travel up to 10%

Our Equal Opportunity Commitment

Our Equal Opportunity Commitment

Avison Young is proud to be an equal opportunity employer, committed to promoting diversity and inclusivity within our workforce. Our non-discrimination policy ensures that all individuals are treated equally, regardless of race, gender, religion, sexual orientation, or disability. We believe in fostering a positive and inclusive work environment that values accessibility and fair recruitment practices for all employees. We hope you will join us in committing to create a workplace that is fair, equitable, and welcoming to all.

Benefits offered to full time W2 employees:
• Traditional and Roth 401k with generous employer match and immediate vesting
• 12 weeks of Paid Parental Leave after one year of tenure
• Medical, Dental, Vision Insurance
• Company paid Life and AD&D Insurance
• Company paid Short & Long-Term Disability
• Voluntary Critical Illness and Accident Coverage
• Healthcare, Dependent Care, Commuter & Transit Pre-Tax Benefits
• Wellness program
• Employee Assistance Program (EAP)Work-Life Balance:

• Competitive paid vacation days
• 2 personal/wellness days
• Paid holidays plus 2 floating holidays
• Annual volunteer day for Day of Giving