Product Specialist 2/PS2 - Onsite Columbus, OH - Novalink Solutions LLC
Columbus, OH 43223
About the Job
The candidate will be supporting The Ohio Department of Transportation’s (ODOT) Asset Management Team.
This position will function as a skilled PS2 within the Department of Information Technology responsible for tracking, updating, and movement of Information Technology desktop and network assets..
Specific responsibilities:
• Updating meta-data required for asset management.
• Add newly acquired assets to the system.
• Reassignment of assets, based on ServiceNow incident tickets.
• Coordinated and organizing disposal of ODOT’s computer and networking outdated equipment.
• Maintaining organization of working area.
• Append asset tags to newly acquired equipment.
• Reporting from the asset management system to aid in biennium reconciliation
• Mobile AV support
• Unpackaging and movement of equipment.
• Follow quality standards.
• Analytical and customer service skills.
• Communicate accurate and useful status updates.
• Ability to work in a team environment.
• Complete assigned tasks.
• Strong communication skills; both written and spoken
Years of Relevant Experience: 3 - 4 years
Preferred Education: 4-year college degree or equivalent technical study.
Requirements
| Asset Management | Required | 3 | Years |
| Analytical Skills | Required | 3 | Years |
| Customer Service Skills | Required | 3 | Years |
| Strong Communication Skills; both written and spoken | Required | 3 | Years |
| Experience with ServiceNow ticketing | Highly desired | | |
Qualifications Type Category Qualification Description Competency Required Skills Others Help desk support Help desk Novice (1-3 Years) No Skills Others Communication skills both verbal and written Novice (1-3 Years) No
Source : Novalink Solutions LLC