Product Quality Engineer - Mill
San Bruno, CA
About the Job
Mill is all about answering a simple question: how can we prevent waste? Less waste can save time, money, energy, maybe even our planet. And there's no better place to start than food. Food waste is one of the most solvable climate problems facing us today. Plus, our trash really stinks. It's gross, heavy, and our least favorite chore. At Mill we are striving to build a better environment for all, as we take on climate and kitchen change.
About the Role:
As Mill's Product Quality Engineer you will be responsible for ensuring that Mill's hardware products are manufactured to the highest quality standards as our customers will expect. You will partner closely with the operations and engineering teams to establish meaningful quality metrics and drive Mill's manufacturing and supply chain partners to achieve targets that meet established requirements for both our customers and our business. This is a hands-on role and includes managing third party partners to ensure end to end product quality coverage.
Responsibilities:
- Create meaningful quality metrics that can be used during product development and metrics for monitoring product quality of production devices in the field
- Establish quality processes throughout the hardware supply chain from component vendors through FATP including first article inspections, in-process quality control, final quality control at our manufacturing partners.
- Apply deep understanding of Mill Hardware Quality and Manufacturing processes to lead the development of Quality Control Plan (QCP), PFMEA, and defining special characteristics (Dimensional and Cosmetic) for the program
- Work closely with Mill Product Design and Reliability team to create and execute Ongoing Reliability Test (ORT) plans during mass production.
- Work closely with the Mill Product Design and Operations team to build Quality into the product. Participate and Lead DFM reviews, DFMEA/PFMEA risk analysis and help enforce actions for overall Quality improvement.
- Lead problem solving activities for Quality issues identified during the NPI phase and field / warranty returns
- Lead cross functional team to find root cause and inform potential changes (8D, 5Whys, Ishikawa) with internal and external teams
- Lead the design and development of gauges and inspection fixtures and eventual deployment at various manufacturing partners
- Function as liaison between Mill, manufacturing partners and Tier 1 suppliers to establish and correlate inspection criteria and measurement methods.
- Establish audit procedures applicable for each phase of the NPI product development phase and eventually for Mass Production.
- Work with our manufacturing partners to review and approve outgoing and incoming quality control plans
- Facilitate the inspection and approval of first article samples with Hardware Engineering
Qualifications:
- Engineering degree (MS or BS in Engineering) required
- 5+ years experience in Product Quality, Supplier Quality, Production Quality or related roles
- Knowledge of quality, reliability, supplier management, statistical analysis and auditing techniques
- Preferred to have background in the following Manufacturing process (but not limited to) - Plastic Injection Molding, Die Casting, Metal Stamping, Powder Coating / Painting, SMT, Top Level Assembly / High Level Assembly
- Exceptional program management, communication and teamwork skills
- Ability to operate in dynamic, fast-paced environment with minimal supervision
The estimated base salary range for this position is $126k to $167k, which does not include the value of benefits or a potential equity grant. A wide range of factors are considered in making compensation decisions, including but not limited to skill sets, market conditions, experience and training, licensure and certifications, and business and organizational needs. At Mill, it is not typical for an individual to be hired at or near the top of the range for their role.