Product Owner/Specialist at Quad

As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

GENERAL PURPOSE OF JOB

We are seeking a skilled and detailed Product Specialist/Owner to join our team. As a Product Specialist/Owner, you will be responsible for determining present and future business processes, maintaining the quality of applications and services, and working with both internal and external clients as well as a development team. The ideal candidate will possess strong analytical competencies, excellent communication skills and a deep understanding of IT systems.

KEY RESPONSIBILITIES

Responsibilities will include:

• Collaborate with stakeholders to understand their needs and gather business. requirements, including the collection and analysis of feedback from customers and other team members to shape roadmap and features.
• Develop and document business processes within the application domain.
• Define requirements and set priorities for development teams, including participation in Agile ceremonies.
• Working with developers to ensure that deadlines are met and quality is excellent.
• Assisting with the discovery process at Quad customers.
• Implementing software platforms with customers.
• Supporting platforms after implementation.
• Coordinating with other Quad teams who serve the same customers.

JOB REQUIREMENTS

Appropriate education and/or experience may be substituted on an equivalent basis

• Proven experience as a business analyst, product specialist or similar role.
• Experience in Agile methodologies and frameworks preferred.
• Superior analytical, problem-solving skills, & attention to detail.
• Effective communication and collaboration abilities.
• Strong oral, written, and presentation skills.
• Strong project management skills and business acumen.
• Background in software development preferred.
• Proficiency with Microsoft Excel and Microsoft SQL preferred.

Preferred Qualifications:

• Understanding of print production.
• Understanding of imaging technologies and processes.

Experience:

• Minimum of 2-3 years of relevant experience in product management, IT engineering, business analysis or in a related role.
• Proven track record of successful software projects.

Education:

• Bachelor’s degree in Business Administration, Information Technology, Computer Science or relative experience. 

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