Product Manager – Consumer Solutions (remote) - Gallagher

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

At Gallagher, a Product Manager is primarily responsible for optimizing business outcomes for their product(s). The primary goal of this role is to lead and facilitate the creation and ongoing evolution of a product offering to help individuals solve for their post-employment health and financial needs.  In this role, you will lead product governance, roadmap, and prioritization across your product. As a Product Manager, you will work both strategically and tactically to ensure the factors that impact the health of your product – governance, planning, product development, product marketing/introduction, and lifecycle management – are aligned to the goal of maximizing value to our clients, their people, and to our organization.

This position can be entirely virtual/remote/work from home and you can sit anywhere in the US. 

Key Responsibilities:

• Define and align the product vision, strategy governance, and roadmap, in collaboration with business leads, business stakeholders, sales, and delivery
• Be accountable and responsible for understanding current and prospective client needs, competitive offerings, and relative priorities to win and retain in the space, leveraging the sales team, advisor relationships, client focus groups, and other stakeholder and insights as input
• Be accountable and responsible for setting vision and determining relative priorities for their product(s), in collaboration with consultants/advisors, business development, clients and other internal stakeholders
• Be accountable and responsible for articulating and testing feedback on product direction to current and prospective clients via direct conversations, advisory groups, and other methods to secure buy-in to the product direction
• Be accountable for gating of product feature enhancements identified by internal groups for current and prospective clients to support sales, retention, and investment objectives for the offering
• Be accountable and responsible for product planning, prioritization for product development, product introduction, and lifecycle management including financial performance – collaborating with functional teams to ensure your vision is well executed
• Collaborate with platform development and/or data teams to determine feasibility, desirability/ROI, timing, and approach for new features or any feature enhancements based on relative priorities
• Responsible for business case development to support areas of significant investment
• Lead product benchmarking and gap reports, in liaison with marketing, global practices and global products
• Oversight of offerings to individual clients, their profitability and potential enhancements to support business development and client retention

Critical Competencies:

• Able to build and sustain professional relationships at all levels of the organization
• Able to collaborate with clients, prospects and key stakeholders to identify thought leadership and sales opportunities
• Able to manage individual work products associated with key responsibilities
• Able to organize and prioritize work with limited supervision and adjust to changing priorities to execute on key business objectives

• BA or BS Degree with relative industry experience
• 5+ years of product management experience, including progression of leadership roles
• Direct experience building new products / product offerings in an organizational context
• 5+ years of consulting within the insurance, benefits, HR, and/or financial industry
• Experience working within Agile methodologies
• Strong analytical and communication skills with a desire to work for a fast-paced, large organization
  
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On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

 Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.