Product Manager - Terrasmart Inc

Terrasmart is the leading turn-key solution provider for solar mounting systems. We design, engineer, manufacture, and install solar mounting systems for commercial and utility scale projects. As a specialist in ground mount, roof mount, and custom designed specialty solar structures, we focus on providing best-in-class solar racking systems and project management capabilities to serve owners and integrators.

Terrasmart is an exciting and dynamic place to work, with a wide range of career opportunities. If you are looking to have a meaningful career with purpose, it's time to consider joining the Terrasmart team as a Product Manager!

Position Summary:

The Product Manager, Electrical Balance of Systems (eBOS) is responsible for the commercial success of our eBOS products, ensuring we grow our position as a U.S. solar integrated solutions leader and, in that regard, deliver a more powerful future for renewable energy in the United States. Must develop a deep understanding of the end consumers, buyers, competitors, and go-to-market channels, becoming the subject matter expert who is responsible for translating this into clear, well-documented product requirements and communicating to the engineering and other partner teams to inform product development. They are a member of the eBOS leadership team, taking an influential leadership position among the group responsible for delivering the financial performance and customer experience targets set for the eBOS product category.

Primary Responsibilities (Essential Duties):

Own the eBOS product management strategy

• Drive the execution of all product lifecycle processes for eBOS including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, product launch, and growth and sunset plans. Apply a deep understanding of full cost build-up, make vs. buy decisions, and related product options.
• Develop, own, and maintain eBOS product category roadmaps
• Develop and propose long-term product category strategies that prioritize market leadership, cutting-edge innovation, ingenuity, and company objectives. Maintain an attitude of reinvention, continually analyzing product characteristics and requirements.
• Create detailed business cases for product innovation and improvement investments and support Engineering in prioritization of development projects

Drive customer engagement and solutions

• Cultivate deep, current, and meaningful appreciation for and understanding of customer distinctions, strategies, priorities, and value propositions, leveraging customer relationships wherever possible. Integrate anticipated customer needs and expectations into product design, functionality, and marketability. Pursue strategies that improve customer ROI.
• Prioritize and influence customer experience across all touchpoints-from product ideation through production and service. Integrate customer engagement, satisfaction goals, and metrics into strategic plans.

Ensure product line profitability

• Share responsibility for eBOS financial performance, driving results and growth while maintaining margin contributions against key goals
• Create pricing models and facilitate pricing decisions to ensure appropriate pricing to seize upon viable growth markets and prospects. Drive lifetime customer value through continuous new product development (NPD) and product improvement (PI) initiatives.
• Deliver timely, relevant performance- and customer-related updates to executive leadership. Communicate with a "no surprises" attitude.

Build out the business system to maximize profitable performance and growth

• Establish and follow detailed processes and tools to meet or exceed product quality and customer service expectations. Maintain a highly organized, data-driven approach to decision making and design.
• Use and enhance Gibraltar's best practice product management toolkit

Foster collaborative business relationships

• Partner closely with Engineering, Operations, Marketing, Sales, and Supply Chain on product development, quality assurance, and release of products and balance of resources to ensure success for the entire organization. Effectively prioritize, delegate, and escalate to ensure effective team performance.
• Work with the marketing team to develop customer references, testimonials, and case studies for internal/external use. Collaborate to develop sales enablement deliverables and support internal/external product knowledge / educational opportunities.
• Seek out and develop mutually beneficial relationships with all Terrasmart leadership. Champion the efforts and success of peers. Gain detailed awareness of complementary business strategies and product management goals accordingly.
• Forge trusted partnerships with external suppliers, partners, and influencers. Demonstrate a nuanced, compliant approach to information exchanges.

Position Qualifications: To perform this job successfully, an individual must be able to perform each primary accountability satisfactory. The requirements listed below are representative of the knowledge, skill and/or ability required. Additionally, the physical demands and the work environment typically encountered are listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Education / Experience: (an equivalent combination of education and experience required to successfully complete the primary accountabilities is indicated below)

• Degree: Bachelor's Degree Major(s): Business Management, Marketing, Engineering, or Related
• Years of Experience: 3 Years Area(s): Product Management, Marketing, Product Development; focus on electrical components and systems, preferred

Technical Skills: Proficient with Microsoft Office products, product management processes, systems, and application Strong written and verbal communication skills. Able to utilize a variety of methods to inform and communicate across an organization.

Work Conditions: Office / Manufacturing Warehouse; remote work flexibility

• Hybrid home/office work environment, candidates must be within commutable distance to Terrasmart Grand Rapids facility

***Sponsorship not available for this opportunity.***

Why Terrasmart?

• Outstanding Employee Benefits Package: Medical, Dental, Vision, Life Insurance, STD/LTD, 401(k) with company match
• Meaningful Work in the Renewable Energy Industry
• Team-oriented culture
• Opportunities for career development and advancement
• Work/Life Balance

Please visit our website to learn more about our organization: https://www.terrasmart.com/

Integrity and excellence are at the heart of everything we do. Our focus is on hiring and developing the best talent available and creating a rewarding, challenging and safe workplace for everyone. We are a team-based organization. We listen carefully to our people and to our clients so we can build an organization that meets their needs and exceeds their expectations. We are committed to our customers and our employees and helping them grow to their fullest potential. Surpassing our competition has made us the industry leader; a position we will strive to enhance.

EEO and ADA

Terrasmart is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, religion, national origin, arrest record, ancestry, age, physical or mental disability, sexual orientation, transgender status, genetic information, marital status, citizenship status, veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Terrasmart will provide reasonable accommodations to individuals