Product Manager - Blend360

Blend360 is an acclaimed, forward-thinking Data, Digital Marketing, & AI Solutions Company, dedicated to fueling remarkable outcomes for our Fortune 500 clients. Our trajectory is one of continuous expansion, emerging at the crossroads of cutting-edge analytics, data proficiency, technology, and digital marketing excellence. 

We are seeking a Product Manager to support our Fortune 100 financial services client’s Global AR Digital Product Management team in leading the transformation of Accounts Receivable capabilities for card platforms and building the next generation of technology assets.

The role will lead Product Discovery, understanding the ‘who,’ ‘why,’ and ‘what’ in collaboration with a multitude of cross-functional product and engineering stakeholders to define requirements and write features with clear, measurable acceptance criteria.  The individual must have great business acumen, a love of technology, and strong product management skills. 

The Details:

• Location: Hybrid in Phoenix, AZ (3 days per week onsite required)
• Duration: 6-month contract-to-hire
• Benefits:  We do offer benefits to our full-time consultants, including Health, Vision, Dental, 401K plan, Life Insurance, Pretax Commuter Benefits, and an incredibly supportive team cheering you on!

What you’ll do:

You will work within the US Consumer and Small business markets to understand and support the definition and documentation of the roadmap and product vision, mapping user stories to the needs of the business and ensuring that product delivery meets business needs.  You will collaborate with Scrum teams, Delivery Managers, Solution Architects, Engineers, and other Product Owners/Managers across the globe to refine features and prioritize backlogs to effectively deliver Global Accounts Receivable initiatives. 

• Translate complex business objectives into features, working closely with engineering to provide the information required for those teams to successfully deliver software products.
• Ensure what the team builds is aligned with what is needed to achieve the desired outcomes.
• Lead refinement, and own/prioritize the team’s backlog.
• Execute agile methodologies with collaboration in a dynamic product development environment.
• Maintain the product backlog and ensure user stories are aligned to underlying product outcomes. 
• Support the Product Manager(s) to ensure in the identification of technical problems, and devise solutions as they relate to the current and future business environment. 
• Participate in retrospectives to ensure lessons learned are carried forward in subsequent development activities. 
• Lead the team in defining what needs to change on the platform to support a particular business feature (impact analysis / approach definition).
• Manage team capacity by prioritizing / planning work through Rally stories and project future capacity needs based on pipeline work.
• Ensure feature refinement conforms to definition of ready, and acceptance test criteria is completed to definition of done. 
• Foster and contribute to a culture of ownership, follow-through, and collaboration by adopting a mindset of doing whatever it takes to make the team successful.
• Identify risks, challenges, opportunities, and business integration needs.
• Enable cross-functional collaboration with relevant teams within the product scope.
• Prioritize and maintain the sprint backlog consistent with the Outcomes and Product Roadmap and perform story elaboration with the implementation team.
• Work closely with the design and technology teams to develop, test, and deliver the defined capabilities and rapidly iterate new solutions.
• Review/demonstrate sprint-related or general functionality with external partners and customers.
• Coordinate communication and facilitates resolution of risks, issues, and changes tied to the product backlog.
• Create documentation which identifies and highlights gaps in the end user experience from production launches.
• Ensure that the appropriate tracking and reporting is in place to monitor performance post launch to evaluate future investment.

Required Qualifications:

• Prior financial services experience within a Product Owner or Product Manager capacity.
• Ability to establish and maintain effective working relationships with all levels within an organization, internally and externally.
• Experience with Agile and scrum software development methodologies is desirable.
• Excellent communication and collaboration skills to consult with various stakeholders and drive to thorough requirements.
• Experience in writing customer journeys, user stories, features in an easy to understand, non-technical manner.
• Demonstrated experience in data analysis and analytical decision-making, with preference for consumer services products.
• Problem solving, attention to detail, excellent organizational skills.
• Product management skills, ability to prioritize and complete tasks.
• Bachelor’s Degree desirable or equivalent experience
• Previous knowledge on how Parameterization works is desirable but not essential.
• Ability to support or lead large, complex features or products with multiple partners.
• Experience working with rapid and iterative development teams strongly desired.

Preferred Qualifications:

• Accounts Receivable knowledge, or knowledge of loans/credit card processing is strongly preferred.

This role is not eligible for immigration sponsorship.

The pay range for this role is $40-45 per hour. Actual compensation within the range will be dependent on several factors including but not limited to relevant experience, skills, certifications, training, and location. It is not typical for an individual to be hired at or near the top of the range and determining factors for compensation are considered for each individual circumstance. BLEND360 also offers a competitive benefits program to meet the health and financial well-being of our team and their families. You can look forward to a range of benefits including medical, dental, vision, 401K, PTO, commuter benefits, spending accounts, life insurance, disability coverage, and EAPs.

A diverse workforce is a strong workforce
To deliver growth at BLEND360 and for our clients, we believe as a Talent Solutions Company, we have a responsibility and unique opportunity to positively impact the workforce. Diversity has played a critical role in our history, our growth, and continues to have a profound impact on our success.  We are determined to have equality in the workplace, within our team and as an extension of our clients’ team.

BLEND360 is an equal opportunity employer.