We're hiring a Product Manager

About our Mission and Company

Our Mission is to engineer financial wellness solutions that drive employee retention.

PeopleJoy is a financial wellness company with a heart for helping others.   We offer a range of personalized education assistance products for employers aimed at attracting and retaining talent, alleviating financial stress, and enhancing employee productivity.

About our Company Culture

Our company culture is what makes PeopleJoy a great place to work. We come from diverse backgrounds and experiences. Helping others and improving lives is what drives us. We prioritize our customers and strive to exceed their expectations. Embracing change is in our DNA, and we're always ready to adapt. Here, we find purpose, accountability, and the chance to earn respect and trust through hard work and commitment. Above all, we focus on achieving meaningful results rather than just chasing numbers.

About our Core Values

Our our core values drive our vision, products, culture, and customer success: If we can sum them up in one word it's GRIT.

"Grit" is a term used to describe a combination of perseverance, resilience, determination, and passion for long-term goals. It involves having the strength of character to persist through challenges, setbacks, and failures, while maintaining a focused and optimistic mindset. Gritty individuals often demonstrate a deep commitment to their objectives, staying motivated despite obstacles and adversity. They do the little things, the things no one else wants to do, consistently and without taking shortcuts.  It's a quality that enables individuals to sustain effort and interest over time, leading to eventual success in their endeavors.

About This Opportunity

As the sole Product Manager, you'll be critical in defining and shaping our product's journey. Working closely with the CEO, you'll be responsible for understanding and prioritizing customer needs, translating them into product requirements, and managing the product development pipeline.

This includes conducting user research, developing a deep understanding of market trends, defining and prioritizing features, coordinating with cross-functional teams (engineering, design, marketing, and sales), and ensuring seamless product launches. You'll also maintain and analyze product metrics to continually refine and improve the product experience.

In this role, you'll be the CEO's strategic partner, directly collaborating to shape product strategy and vision. This means long hours and occasionally unrecognized efforts to overcome challenging product hurdles and deliver results. Your work will be instrumental in building and scaling the product—and ultimately, the company's success.

Job Details

Title: Product Manager

Compensation: $100,000 - $120,000 (depending on experience, plus equity and benefits)

Reports To: CEO

Location: Work where youʼre most effective but must be able to come to our Philadelphia office located at 3675 Market Street, Suite 200, Philadelphia, PA 19104 for whiteboard sessions.

Job Type: Full-Time

Benefits: Medical, Dental, 401k match, Childcare FSA, short-term and long-term disability, life insurance.

What does a Product Manager do, anyway? In plain terms, this usually means:

• Help Set the Big Goals: Help figure out the long-term plan and strategy for the product, what they want it to do and how it should help customers. They make sure it matches the company's goals.
• Learn What Customers Want: They talk to customers, ask questions, and research what people need and want. This helps them build features that actually help customers solve problems.
• Create a Plan (or Roadmap): They plan what will be built and when based on what's most important for customers and the company.
• Choose Features to Build: They decide on the specific features the product should have and prioritize the ones that are the most useful or needed.
• Work with Different Teams: Product managers don't build the product alone. They work with engineers (who code), designers (who make it look good), sales (who sell it), and customer support (who help customers) to make everything come together.
• Make It Easy to Use: They ensure the product is simple and fun to use by working with designers to create a smooth user experience.
• Launch and Track Success: When a new feature or update is ready, they help launch it, track how well it's doing, and see if customers like it by checking numbers and feedback.
• Help with Customer Feedback: They talk to the customer support team about issues people are having so they can keep improving the product.
• Keep an Eye on Competitors: They look at what similar products are doing so their product stays unique and competitive.
• Manage the minutia:  Make sure there is a velocity between PM, engineering, and customer feedback.

Other things to note:

• This role will require in-person whiteboard sessions. Some last-minute travel sessions to visit customers may pop up.

If this sounds like you, your previous work experience, and passions probably sound like this:

• You've successfully launched features into production and have experience leading teams of various sizes.
• You're resourceful, achieving results even with limited resources.
• Your communication skills are exceptional—effectively engaging with leadership, employees, and customers.
• You've empowered your team by introducing frameworks that enhance their productivity and scalability.
• You're analytical and data-driven, always basing decisions on solid insights.
• You have a deep empathy for users. Poorly designed products that confuse or frustrate users are something you're determined to avoid.
• You know how to scope projects and make thoughtful, objective trade-offs when determining which features to prioritize.
• You're comfortable saying "no" when necessary but also skilled at reassuring stakeholders—both internal and external—that while we may not be addressing their request today, we're on the right path and will get there soon.
• You've worked alongside a founder with a strong product mindset, building trust through data-backed decisions and effective relationship management.

Lastly, here's what success looks like in this position:

• You consistently set clear, actionable goals for the quarterly product roadmap.
• You effectively prioritize features that drive customer satisfaction and revenue growth.
• You ensure timely, bug-free feature releases.
• You regularly track and evaluate OKRs and KPIs for the product, continuously iterating for improvement.
• You lead weekly product design reviews with all key stakeholders to ensure alignment and prevent any side conversations or decisions outside of the main discussions.
• You provide consistent, constructive feedback to both development and design teams.
• You actively support sales by assisting with new deals and renewals.