Product Manager at ICONMA, LLC

• Supports the overall relationship, profitability and business development of an assigned group and supports implementation of specific strategies to achieve a high level of customer satisfaction and business growth.
• Administers tactical programs of the assigned product line and assists in the development of overall plans and programs.
• Supports ongoing business activities with assigned customers at both engineering and manufacturing levels.
• Leads communication efforts between company and customer in order to build/maintain customer loyalty and satisfaction.
• Participates and provides input for cost/schedule change decisions resulting from specification changes and/or cost variance.
• Forecast budget spend the a 30-45 day asset turn.
• Track budgets and report variances to colleagues and leadership.
• Contribute to the adoption of a digital culture by embracing and applying digital capabilities and Agile methodology.
• As process improvements and optimizations occur, help prepare and deliver targeted training, for internal IT teams and customers .
• Leads a customer focused team to develop and implement process improvements to newly sourced configuration center for Client.
• Responsible for overseeing daily config center operations along with forecasting asset turns only monthly cadence, drive process optimization/flow, quality control, build schedules, and ensure high quality and customer satisfaction.
• Forecast and budget management.
• Organizing daily activities.
• Collaboration with product teams and edge teams for changes, updated, and process flow (approvals, coordination of delivery dates, etc.).
• Process optimization and new process flow.

Requirements

• Ability to schedule and manage tasks effectively.
• Conflict resolution and problem-solving skills.
• Drive day to day operations with focus on qualify and process improvements.
• Running and driving the change management.
• Communication skills.
• Asset inventory process management
• Education: BA.
• 3-5 years of experience.

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Peter Jackson

P: (248) 509-2974