Product Manager - Merchandising and Item/Onboarding experience - Cognizant Technology Solutions
Cincinnati, OH
About the Job
COGNIZANT CONSULTING
Within Cognizant is Cognizant Consulting, a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With over 6,000 consultants worldwide, Cognizant offers high-value consulting services that improve business performance and operational productivity, lower operational expenses and enhance overall performance. Clients draw upon our deep industry expertise, program and change management capabilities, and analytical objectivity to help improve business productivity, drive technology-enabled business transformation and increase shareholder value. We provide a number of Business/IT Consulting Services including Business Strategy, IT Strategy & Roadmap Development, Process Re-Engineering & Transformation, Enterprise Architecture & Technology Selection, and Domain Solutions. The Cognizant Consulting team is a high performing organization that is continually expanding our client base and increasingly being recommended by analysts such as Forrester and Gartner. And we’re growing!
An ideal candidate will:
Start with why, not what. Have a curious nature and strong critical thinking / problem-solving abilities. Possess technical and business acumen. Be comfortable developing, articulating, and defending a point of view to different audiences at all levels within the organization. Be an effective communicator who tailors messages based on audience, environment, and context. Be adept at storytelling and distilling complex concepts into simple messages. Be agile and adaptable. Able to flex between strategic thinking and tactical execution, balancing multiple priorities simultaneously. Be self-driven.
Key Responsibilities. The Product Manager’s responsibilities include, but are not limited to:
· User centered ideation, discovery, definition and delivery
o F
amiliarity with building merchandising taxonomies and defining attribution.
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Understanding or product onboarding and maintenance in Merchandising
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Understands Merchandise Item hierarchy and item attributes
o Customer research to develop empathy, identify critical problems to solve, expectations, and behaviors
o Business stakeholder interviews to understand operational complexities, strategic objectives and plans, impacts and considerations.
o Analysis of quant & qual data (internal and external) to aid in prioritization.
o Analysis of industry trends and emerging opportunities
o Technology partnership to evaluate technical constraints, complexities, & capabilities
o Financial modeling for ROI analysis
o Strategic roadmap development – near term vision that will drive iterative value.
o Storytelling & socialization of product – with business & technology stakeholders
o Use cases, journey mapping, hypothesis development.
o Identification of KPIs, engagement & operational metrics for each slice of scope
· Stakeholder management
o Navigate complexities of stakeholder landscape - leverage expertise to drive alignment and engagement.
o Interviews partners, facilitate working groups, one to one discussion, group showcase forums etc. - with a goal of uncovering operational and organizational impacts.
o Consider business process impacts & dependencies. Work with the appropriate partners to ready the business for the product.
· Agile product delivery
o Partners with Iteration Manager, Tech Lead, QA, and engineers to continuously improve and maximize output of delivery team
o Effectively builds & prioritizes user stories for each iterative delivery – partnering with UX, tech, QA, business SMEs to deliver each.
o Maintains outcome focus by adjusting product roadmap, release strategy, & scope priorities based on realities of an agile environment.
· Product Hind sighting
o Partners with analytics team to develop & implement test strategy to validate key hypotheses.
o Measures impact of product post-launch leading to sound recommendations for continued investment or pivot.
Benefits: Cognizant offers the following benefitsfor this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Apr 05 2024
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.