Product Manager - Welcome Health, Inc

Job Description: Product Manager – Value-Based Care Medical Group

Location: Remote, but travel required.

Employment Type: Full-Time

About Us

We are a leading value-based care medical group dedicated to transforming healthcare for seniors. Our focus is on delivering high-quality, patient-centered primary care that emphasizes proactive wellness and preventive care. By aligning our incentives with the health outcomes of our senior patients, we aim to make healthcare simpler, more effective, and truly meaningful.

Position Summary

As a Product Manager, you will play a pivotal role in designing and optimizing products that enhance care delivery, improve patient outcomes, and streamline operational workflows. You will work cross-functionally with clinical, technology, and business teams to develop solutions that support the unique needs of senior patients and their care teams. Your contributions will directly impact our ability to deliver on our mission of providing exceptional, value-driven care.

Key Responsibilities

Product Strategy & Vision

• Develop and maintain a product roadmap aligned with the organization’s goals in value-based care and senior health.
• Conduct market research, competitive analysis, and stakeholder interviews to identify opportunities and prioritize initiatives.
• Translate organizational goals into actionable product strategies that drive measurable results.

Product Development

• Collaborate with clinical teams to understand patient and provider needs, and ensure that products support quality care delivery.
• Partner with engineering and design teams to develop user-centric, scalable solutions.
• Define product requirements, create detailed user stories, and manage the product backlog.
• Manages, plans and coordinates the development of new products, enhancements of existing products and technical solutions based on short-term and long-term needs.
• Build Design deliverables to communicate a vision to address the identified goals. Design deliverables range from Epics, user stories, wireframes, journey maps.
• Manage project pipeline by effectively prioritizing work based on impact to member experience and reprioritize based on pipeline needs. Create benefit value realization during program execution and continually measure success to goals.

Implementation & Optimization

• Oversee the implementation of new tools and technologies across clinics and care teams.
• In conjunction with Technical Leads, drive the implementation of the project lifecycle process by following SDLC to ensure efficient and effective platforms for our business. Explain gaps and technical concepts to non-technical audiences.
• Monitor product performance, gather user feedback, and iterate to ensure continuous improvement.
• Ensure compliance with healthcare regulations and security standards.

Stakeholder Engagement

• Act as the primary liaison between clinical, operations, and technology teams.
• Communicate product updates, metrics, and success stories to leadership and stakeholders.
• Train care teams and providers on new tools and workflows.
• Ensure business value realization and optimization, from value plans through consultancy, business case development, financial awareness, managing expectations, and identifying opportunities to add value.
• Facilitate meetings effectively, including executive level report outs and staff level brainstorming sessions.

Qualifications

Education & Experience

• Bachelor’s degree in Business, Healthcare Administration, Computer Science, or a related field. (Master’s preferred.)
• 3+ years of product management experience, ideally in healthcare, health tech, or a similar field.
• Experience working in value-based care or with senior populations is a significant plus.

Skills & Competencies

• Strong analytical skills with a data-driven mindset.
• Excellent communication and collaboration skills, with the ability to manage cross-functional teams.
• Familiarity with healthcare regulations (e.g., HIPAA) and technology standards (e.g., EHR integration).
• Knowledge of agile product development processes.
• Passion for improving senior healthcare and delivering value-based outcomes.

Relevant Experience

• Healthcare Provider or Hospital industry experience required.
• 5+ years of experience managing a portfolio, backlog or roadmap with multiple projects and activities in progress.
• 5+ years of experience in translating pain points or business objectives into technical solutions that span multiple departments and processes in a mid or large enterprise IT environment(s) required.
• 5+ years of experience in creating high level design visualization and documentation to communicate the designs and solutions (BRD, FDD, RTM, EPIC, User Stories).
• 5+ years of experience in creating business processes improvement documentation by modeling and mapping as-is and to-be processes.

Why Join Us?

• Make a meaningful impact on the health and well-being of seniors.
• Work in a dynamic, mission-driven organization focused on innovation and patient outcomes.
• Collaborate with a passionate and diverse team dedicated to transforming healthcare.
• Competitive salary and benefits package, including opportunities for professional growth.

How to Apply

Please submit your resume and a cover letter detailing your experience and why you’re passionate about value-based care.