Product Manager - AEG Presents HQ

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. 

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. 

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Position Summary:

AEG Presents is looking for product development talents across a suite of proprietary tools spanning consumer and enterprise needs. Our tools cover various business operations, such as booking, marketing, ticketing and more.

On the Product Development team, the Product Manager is someone who demonstrates an understanding of product management fundamentals, synthesizes the different viewpoints from all stakeholders to arrive at a clear solution, and has practical knowledge in writing User Stories that drive value for the user. You will work directly with product leadership on the team and other functional stakeholders to understand user and business problems, come up with creative product solutions to solve them, and then work with engineering to execute on the roadmap. You are a natural problem solver who puts the user front and center, can work amidst ambiguity, and be willing (and able) to roll up your sleeves to get the job done.

Essential Functions:

• Supervise products through various launch phases and follow-on releases including working as a liaison for the department, ensuring that our efforts and capabilities are properly represented and expertly applied to new use cases.
• Work directly with engineers to translate product requirements into technical documentation.
• Transform business and functional requirements into detailed User Stories with clearly defined acceptance criteria that help engineering bring product features to life while prioritizing user goals.
• Support management tasks related to day-to-day support as well as longer term support processes.

Required Qualifications:

• Minimum education of BA/BS Degree (4-year) in a related field
• 4-6 years of work experience in a related field
• Experience working with internal and external development teams
• Advanced knowledge of offer and settlement mechanics
• Demonstrated experience in JIRA/Confluence a must
• Ability to distill complex technical matters depending on the audience
• Proficient in Microsoft Office products (Excel, Word, Outlook) and proven ability to learn required business systems

Preferred Qualifications:

• Advanced Degree Preferred
• Experience in SQL

Pay Scale: $97,405-$132,824

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.