Product Manager Lead - Lennox International

Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do!

WHAT YOU’LL BE DOING

The Lead Product Manager, IAQ owns the full lifecycle management for the Residential IAQ portfolio that includes air filters, purifiers, humidifiers/de-humidifier, ventilation control and germicidal lights.   The role will involve driving the strategic planning, ideation and road mapping and also leading the New Product Initiatives (NPI) process within the portfolio.  The Product Manager will be responsible for key platform decisions and will develop the multi-generational product and technical roadmaps. The Product Manager should be capable in developing business cases aligned to the voice of the customer, business and engineering capabilities and long-term strategic platform vision. In this role, you will work closely with the Business leaders and Stakeholders, Finance, Engineering teams, Sourcing and Supply chain teams to execute critical and strategic objectives for the residential IAQ product line by bringing new and maturing existing capabilities for our dealers and homeowners and establish a leading product line.

The Product Manager is comfortable dealing with third party suppliers and dealing with multiple-cross functional teams. They are resourceful in driving teams from ideation to production and managing and will be comfortable operating at both a strategic and tactical level.  While their vision and insights are long-term they have the sense of urgency to advocate for the customer within the internal development teams. They are comfortable presenting to executives and individual contributors and are master communicators.

This role will report to the Director of Product Management and will be based at Richardson, Texas. 

Key Activities

The Senior Product Manager is responsible for defining, developing and launching state of the art products that deliver exceptional value to customers. They will work directly with engineering, sourcing, supply chain, finance and sales to ensure that the product delivers on feature, cost, price and volume targets.

• Strategic Planning:
• Lead the Annual Strategic Session (ASA) in the Product Category
• Develop Multi-Generation Product Plan (MGPP) and Multi-Generation Technology Plan (MGTP)
• Sell portfolio vision and product road map internally
• Customer Advocacy and market considerations
• Incorporate market and customer feedback into product development.
• Understand dealer and consumer segmentation and develop value proposition and go to market strategy
• Drive the Voice of the Customer activities and the Discovery phase of the projects.
• Scan and take into consideration regulation, building code changes and utility rebate trends
• Benchmark and develop competitive positioning in the market
• Product Requirements
• Develop business cases and requirements for new/existing products and work with engineering on functional specifications and feature prioritization.
• Effectively communicate and act as bridge between business, technology, and the customer
• Product development and Lifecycle Owner
• Lead product development check point meetings through ideation, validation, and production readiness.
• Work collaboratively with operations, legal, regulatory, customer support and engineering to identify and resolve risks to our product development plan.
• Balance tradeoffs to optimize time-to-release, anticipate bottlenecks, provide escalation management, and balance the business needs versus technical constraints
• Manage the phase in and phase out process
• Work regularly with third party suppliers
• Address inventory issues in the category
• Product Knowledge
• Be the champion for products both internally and externally
• Grow knowledge of our product portfolio within the business and infuse that into our product development.
• Present to customers at trade shows and internal customer events
• Work with Product Marketing Manager to develop tools to empower the sales teams and customers.
• Product Cross functional Leader
• Be comfortable managing cross functional teams and resolving issues and driving execution
• Build strong relationship with all the functions/team members involved in the product life cycle
• Be the primary resource on product direction for the following functions: Engineering, Quality, Sourcing and Supply Chain

WHAT DRIVES SUCCESS:

Having the right qualifications is only a part of what it takes to be a successful employee. At Lennox International, we believe in following a set of behaviors and competencies to achieve your full potential. In this position, it is vital that you embody these core competencies:  

• Situational Adaptability: You flex your approach and demeanor to suit various scenarios. You successfully shift gears as new developments and competing priorities arise – balancing routine tasks, urgent action items, and long-term projects is second nature for you.
• Decision Quality: You make thoughtful and timely decisions with the best interest of the organization in mind, prioritizing and organizing key deliverables and ensuring stakeholder buy in.
• Drives Results: You show pride in “getting the job done” with a bias for action, going above and beyond to ensure your responsibilities have been met. During high pressure moments, you work diligently to meet deadlines and show value in your work.

The Compensation range for this position is approximately $106,400 - $139,650 and will be based on the candidate’s qualification, experience, and education.

WHAT WE ARE LOOKING FOR: 

• Requires a bachelor's degree or an equivalent combination of education and experience, MBA preferred.   
• At least 5 to 8+ years related experience in marketing, product management; strategic consulting or related field. 
• Experience in working in the technology sector both is a plus
• Requires strong cross-functional leadership abilities.
• Communicates Effectively: Excellent written and verbal communication skills required in tactfully communicating with the business, leading/facilitating meetings, presenting to groups, and writing detailed reports.
• Planning and alignment: Demonstrated ability to plan and prioritize work to meet commitments that are aligned with organizational goals.
• Decision quality: Demonstrated Ability to problem-solve both independently and in team settings, as well as, to develop creative solutions to problems.
• Action Oriented: Demonstrated ability to have a Proactive mindset with desire to take initiative to improve products and processes, proactively communicate with teams, follow up on issues, and bring projects to a closure.
• Nimble learning: Demonstrated ability to actively learn through experimentation when tackling new problems.
• Situational Adaptability: demonstrated ability to adapt to shifting demands in different situations
• Being Resilient: Demonstrated ability to rebound from setbacks & adversity when facing difficult situations

WHAT WE OFFER: 

At Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all of our employees, largely promoting from within the organization. This role is currently designated to work in the Richardson, TX office Monday-Thursday with Friday as a work from home day.

• Competitive base salary
• Excellent medical plans designed to support healthy lifestyles
• Mental and financial health programs
• Outstanding 401k with company matching
• Employee stock purchase program
• Community involvement opportunities
• Robust employee assistance program
• And much, much more!

WE VALUE DIVERSITY

Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.

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