Product Manager II - Technical Safety Services

Who are we?

Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States. Our customers include leading life sciences and healthcare companies and renowned research institutions. We are rapidly growing and looking for additional passionate and talented employees to join our team and partner with TSS’ customers who are doing dramatic work focused on improving the human condition.

TSS ensures the equipment our customers use to keep their employees and products safe is in full working order. We are the leading provider in the country of testing and certification services for cleanrooms, fume hoods, biological safety cabinets, and other controlled environment equipment. Working at our customers facilities, TSS employees are key enablers – helping ensure safety, accuracy, and compliance in some of the leading laboratories in the United States.

How will you make an impact?

TSS is seeking an experienced Lab Equipment Services leader to join our product management team. Lab equipment calibration, maintenance, and repair services are critical in the Life Sciences & Healthcare industries and are foundational to TSS’ explosive growth strategy.  

As Product Manager you will lead our strategy for Lab Equipment Services, setting vision, defining services roadmap, and leading commercialization activities to achieve revenue & margin targets.  

If you have strong marketing background, laboratory equipment experience, and passion to excel this may be the role for you! 

What will you do?

• Monitor voice-of-customer and voice-of-market 
• Manage portfolio positioning & structure 
• Manage pricing & monetization strategy 
• Identify new services opportunities 
• Assess competitive offerings 

• Define & implement go-to-market initiatives 
• Own/Participate in the development of sales collateral  
• Ensure channel readiness 
• Provide content for the TSS FoC website and SEO strategy & execution 
• Drive thought leadership & demand generation programs 

How will you get rewarded?

Compensation and Benefits

• Medical, vision, and dental insurance
• 401(k) plan with a company matching contribution
• Long-term disability, short-term disability, and life insurance
• Competitive Paid Time Off (PTO) and company paid holidays

How will you get here?

Education and Experience

• 5+ years marketing experience (Services Marketing desired) 
• Bachelor's degree in Sciences or Engineering, or equivalent 

Knowledge, Skills, and Abilities

• Strong knowledge of regulatory compliance for laboratory equipment  
• Experience in the life science, diagnostics, and/or analytical chemistry markets 
• Track record of proven results in working with cross-functional teams 
• Excellent verbal and written communications skills 

TSS is a passionate equal opportunity employer and celebrates diversity. Interested in a role but not sure it’s the right fit for you? Call us and let’s talk.