Product Manager II - EASI Link - City National Bank

• Support assigned products/product lines.
• Provide analytical support to identify, evaluate and implement opportunities/needs for product enhancement and development. These opportunities may be identified through: regular market and competitor analysis performed by the product group; solutions developed as the result of client needs; suggestions from the line or Product Review Committee (PRC) or that meet a specific bank initiative or new client niche.
• Prepares reports and analyses on assigned products/product lines and presents to Bank Management (PRC, ALCO, etc.) on a regular basis. Focus of reports/analyses may be market or competitive issues, special economic and risk factors, pricing, product strategy, profitability, etc.
• Keep up to date on competition, regulation, marketplace, and internal and external issues related to assigned products.
• Develops information materials on product features, benefits, requirements, pricing and services, and prepares and executes training seminars as needed. (Includes Marketing One-Sheets and annual fee increase training.)
• Review product pricing on an annual basis for all assigned products. Make recommendations and implement including disclosure, training, and colleague communication.
• Monitors development activities relating to meeting product objectives, budget, quality standards and schedule.
• Recommends and implements programs to minimize costs, ensure optimum output and maintain quality. Advises on the solution of technical problems, priorities, and methods.
• Participates in product evaluation; provides recommendations for changes and revisions as required.
• Serves as product expert for a variety of issues – advice/guidance on sales, “How to position and sell product”, operational support for technical product issues, etc.
• Manage Product Management portion of acquisition conversions -- product mapping; check orders, product analysis/comparisons, “Welcome to CNB” package support, IRG support, etc.
• Represents the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate.
• Fosters and maintains good relationships with colleagues to ensure that processes are integrated to support expected customer service levels. Acts as business partner by managing expectations and providing guidance and advice regarding assigned product.
• It is the individual responsibility of every employee to maintain a current awareness and understanding of appropriate banking laws, regulations, internal policies and procedures, and to comply fully with those laws, regulations, policies and procedures.

Must-Have*

• Minimum 3 years of relevant banking product management experience required.
• Minimum 3 years of banking experience required.
• Minimum 2 years of experience managing medium to large projects required.

Skills and Knowledge

• Understanding of design thinking, agile development and how to enable products, and services through digital channels.
• Strong leadership and negotiation skills required. Demonstrates good knowledge of banking.
• Strong project management, organizational and analytical skills required.
• Colleague typically has three to five years related experience with some lead experience.
• Experience with Agile platforms preferred: Jira, Confluence, and TFS preferred
• Excellent organizational, problem sollving, analytical, planning, and scheduling skills