Product Manager, Destinations - Outdoorsy

About Outdoorsy

Since its inception in 2015, Outdoorsy Holdings has been at the forefront of outdoor travel, establishing itself as a leader in the industry. Our company is renowned for facilitating memorable experiences, as millions of guests rely on Outdoorsy to craft unforgettable family memories. Our partners depend on our innovative products and services to expand their businesses and generate significant revenue. Our diverse offerings include Outdoorsy.com, the premier marketplace for outdoor travel and hospitality; the Outdoorsy Destination Network, which features an array of campgrounds and glamping sites nestled in the heart of America's most scenic landscapes; and Roamly, our groundbreaking insurtech solution. Roamly not only supports Outdoorsy.com but also revolutionizes insurance platforms globally.

At Outdoorsy, we are driven by a profound commitment to reconnect people with nature and foster deeper interpersonal connections. 2023 marked a milestone for us as we achieved profitability, and we are currently experiencing a robust multi-year growth rate of 175%. In 2024, we anticipate surpassing $3 billion in transactions. Our success story includes celebrating over 1 million trips and more than 7 million booked travel days as of June. Roamly's growth trajectory is equally impressive, boasting an annual increase of over 100% and accumulating over $54 million in written premiums on its platform. The recent launch of Roamly RAC™, our open API platform, is set to revolutionize the market. It offers a comprehensive digital insurance suite for marketplaces, enterprises, and dealerships in the RV and boating sectors, as well as insurance carriers looking to cater to consumer markets with advanced digital solutions.

About You

You are a product manager with at least 7 years of experience boasting a rich blend of strategic insight, creative vision, and a results-oriented approach. You are enthusiastic about working on a product focused on bridging the gap between the physical and digital worlds through technology. You are passionate about outdoor travel and the company mission of reconnecting people with the outdoors resonates with you. You have demonstrated experience in the property technology sector, with a preference for candidates who have worked at leading companies like Airbnb, VRBO, HipCamp, Spot2Nite or similar organizations.

Reporting to the GM of Travel, your mandate includes being at the forefront in supporting the management of our exceptional collection of campgrounds, glamping sites, and resorts, which are part of the Outdoorsy Holdings portfolio. These prestigious properties, situated in Bayfield, CO; Yosemite, CA; and Hill Country, TX, represent the start of your journey with us. Your mission extends to integrating and promoting ODN within the extensive array of products offered by Outdoorsy Holdings. The ODN experience, a confluence of luxury, cutting-edge technology, and the beauty of nature, is a unique offering in the outdoor travel industry. 

Your role is dynamic and encompasses a variety of responsibilities, including streamlining internal processes to ensure a stellar consumer experience from inception to conclusion. A critical aspect of your role involves determining and enabling the digital infrastructure necessary to optimize guest engagement and booking processes. Your role is crucial in driving the expansion strategy and securing funding for new property acquisitions.

Requirements

Your Work at Outdoorsy:

• Shape the direction, define product strategy, own the product roadmap, and establish practices to address user needs for the Outdoorsy Destination Network (ODN) that drives the expansion of each destination under the ODN umbrella.
• Identify and track key performance indicators and other metrics to evaluate performance, and leverage data-driven insights to drive business decisions.
• Collaboratively partner with cross functional teams (engineering, design, operations, marketing, sales, and more) early in the product development lifecycle and jointly shape product strategy and conceptualization that lead with seamless customer experiences.
• Identify and address opportunities across the internal operations team processes to streamline and enhance efficiency, ensuring a consistently high-quality experience across all ODN properties.
• Integrate a premium and consistent user experience across our properties, utilizing technology to enhance convenience and create a frictionless interaction.
• Collaborate with the tech team to innovate and implement cutting-edge technologies that enhance guest engagement and operational effectiveness.
• Identify and define experimentation opportunities and execute them to validate strategic direction or pivot- including running beta programs and A/B testing.

What you bring to the table:

• Experience managing a complex product portfolio and participating and driving product features towards outcomes through leading and lagging metrics.
• A minimum of 7 years in product management, with a proven track record of managing the entire product lifecycle from ideation to execution and iterative phases thereafter.
• Strong written and verbal communication skills with a talent for articulating customer problems.
• Collaborative by nature and has worked closely with high caliber internal stakeholders including operations, marketing, sales, and customer support teams to deliver high quality products.
• Proficiency in digital strategy implementation, particularly in scaling operations and enhancing user experience in the technology-integrated travel or property sectors
• Strong technical acumen demonstrated by ability to collaborate with engineering counterparts and understand technical infrastructure
• Experience using A/B testing frameworks to test hypotheses in the market
• A history of innovation in integrating technology with customer experiences, particularly in creating seamless, frictionless, and user-friendly interactions that engage the physical and digital world.
• Solid understanding of luxury travel market dynamics, with the ability to identify and respond to emerging trends and customer preferences in the outdoor travel industry.

Benefits

Benefits & Perks:

• Opportunity to help build a company from an early stage
• Competitive salary
• Equity in one of the world's fastest-growing companies
• Comprehensive health and welfare benefits
• 401(k) Match
• Flexible PTO
• Annual RV rentals - we believe in balance and taking the time to nourish mind, body, and soul

Salary: $120,000 - $160,000/yr DOE

The expected compensation range for this position is displayed in accordance with potentially applicable laws. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, prior work experience, and geographic work location. The total annual compensation package may consist of a base salary and bonus dependent upon position.

It is the policy of Outdoorsy Holdings, Inc. to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. 

We continue to have our home and headquarters in Austin, Texas, but we have embraced a distributed model of working to reach the best talent in the United States and globally. While some roles may require proximity to our Austin office or one of our properties, roles based outside of our Austin office can sit in any of the following 21 US states: AR, AZ, CA, CO, FL, GA, IL, IN, MN, MO, MT, NV, OH, OK, SD, TN, TX, UT, VA, WA and WV. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.