Product Manager at Embedded Medical - Remote, $100k-$165k/yr + 0.11%-0.40% - Fella & Delilah
San Francisco, CA 94199
About the Job
About Embedded Medical
Embedded is the AI-powered Operating System for Consumer Healthcare. We are the engine for non-healthcare entities to launch, run, and grow their own consumer telemedicine brand — launch in minutes, not months. Brands choose among the modularized components that make up a digital clinic, with the no-code operating system functioning as the glue that seamlessly holds the components together. We’re starting with a focus on GLP-1s for weight loss in the US.
GLP-1s are a big deal. We’re in a remarkable & rapid period of change which will radically reshape the patient & cash flows in the healthcare system.
Our mission is to accelerate the global take-up of GLP-1s to solve obesity worldwide by building an AI-powered, consumer-led global healthcare system. We’re building the infrastructure to have served 100 million patients worldwide by the end of 2034. In so doing, we have the opportunity to become the world’s first trillion dollar healthcare company: the operating system for any non-healthcare entity to seamlessly offer consumer-led healthcare, globally.
We’ve grown >1000x since Aug 2021, >200x since Aug 2022, >20x since Aug 2023. We’ve just surpassed $30M ARR. As a company, we’ve been cashflow positive for the last 18 months. We’re fast approaching 10,000 active customers with high NPS.
Almost all of this has so far been through our main D2C brand Fella. Embedded is still new.
We’re a young startup and we’re just getting started. This is still Day 1 and all our work is ahead of us.
You can read more about working at Embedded here:Working at Embedded Medical
We're backed by top healthcare & consumer investors:
- Y Combinator
- Global Founders Capital — backed Facebook, Slack, LinkedIn, Revolut, Rocket Internet
- AngelList Early Stage Fund (backed by Naval Ravikant)
- BrandProject (venture-builder behind 2 unicorns)
- The founders of Indeed, Curative (unicorn), Alan (unicorn), Kaia Health (>$300mil valuation), Vouch Insurance (>$500mil valuation), Not Boring (Packy McCormick)
The opportunity as Product Manager
We’re building a world-class team.
As Product Manager at Embedded Medical, your fundamental role is to build an amazing experience.
We’re going to 10x our customer base to ~100k patients by the end of 2025. You’ll work closely with our Head of Product & Ops to rapidly scale our systems while methodically improving our software (internal & external). Your main focus is on building our software & systems to serve our patients — not the software & systems for our “Brand Founders” to launch their own clinics.
You’ll stay obsessed with our customers. You’ll extract coherent jobs-to-be-done from customer insights and clearly define our product vision. You’ll prioritize features based on impact & effort, smoothly moving between a multi-year vision and a two-week sprint.
You’ll work closely with our Designer to wireframe, prototype, and test. You’ll lead product from idea to launch to success, ensuring we ship on time & everything runs smoothly. You’ll work with our Analyst to track KPIs, validate your hypotheses, and inform future work.
You’ll clean up our operations by questioning, deleting, simplifying, optimizing, and automating.
If you nail this role, you’ll be a great candidate for our future Head of Product.
This is a full-time, fully remote role, and you’ll work mostly async in the timezone of your choice — as long as you’re regularly around until midday Pacific Time for calls.
This is a mid-level role. You’ll work closely with and report directly to our Head of Product & Ops, as well as working closely with our Product Designer and our Head of Engineering.
Key Responsibilities
You will build an amazing experience. Make each step amazing. Make every decision in the long term interest of the customer. Give the customer massively more value than you take.
The Customer
- You think you’re already customer obsessed but you’re wrong. The customer is the first thing you think about at sunrise and the last thing you think about at night. You’ll speak with them openly, understand them intimately, and get feedback from them continuously. Everything else you do is fundamentally in service of this.
Strategy
- Your work starts & ends with the customer, but it’s your job to fill everything in-between. You must extract coherent jobs-to-be-done from customer insights & be able to place those in the context of the wider market. You’ll clearly define the vision & goals for your product.
Prioritizing
- You’ll go from clean insights with coherent jobs-to-be-done to actual tickets that can be prioritized based on impact & effort. You’ll smoothly move between a multi-year vision and a two-week sprint. You’re technical, and you must understand the technical trade-offs to prioritize effectively.
Design
- What is product without design? You’re not a paper-pushing project manager. You work closely with our Designer to keep the customer at the heart of implementation. Wireframing, prototyping, and testing is what you do.
Ship
- You’ll lead product from idea to launch to success. You’ll ensure we ship on time. Under you, everything runs smoothly. You’ll educate & train teams on new releases.
Data
- How do you measure success? You’ll work with our Analyst to track KPIs, validate your hypotheses, and inform future work.
Workflows
- We have a lot of workflows in our company which must be improved. You’ll start by understanding our systems, processes, tools - and what slows us down. Then you’ll question every requirement and delete all unnecessary parts of the process. Only then will you simplify & optimize. Then you’ll accelerate the process through to automation. You only optimize & automate that which is actually needed.
Need to Have
Experience
- You have 4+ years in a high-calibre product role (or equivalent), building great experiences in web or mobile.
Customer obsession
- You should focus on quality of execution for your customers.
Strategic
- You’re excellent in the trenches but you’re also the general at 30,000 ft deciding where to move the troops.
Design
- You’re comfortable with design principles & wireframing so can work closely with our Designer to ensure our product is easy to use.
Shipping
- You’re excellent at leading product from idea to prioritization to launch to success - all with urgency, hitting deadlines & juggling multiple streams.
Metrics
- You’re focused on your metrics and you closely monitor your KPIs to inform future work.
Systems
- You think in systems to fix the underlying cause of an issue.
Excellence
- You’re capable at meta skills. You’re an autodidact with impressive speed and resourcefulness. You’re highly organized and can complete multiple projects concurrently.
Vibes
- You’ll not speak of phrases like “Cross-Functional Collaboration” or “Stakeholder Alignment”.
Nice to Have
Agentic
- You're a doer. You’ve been pulled into important problems, taken risks, excelled in new areas.
Figure it out
- You’re likely one of those timeless people that could be dropped anywhere in the world and you’d figure it out.
Background
- You may have a STEM background, and may have a background in engineering, software, computers - or something similar.
Our cultural standards
These are the core cultural standards to which we hold ourselves & our team-members:
Belief in the mission
- We will have served 10 million patients by the end of 2028.
Unwavering integrity
- We maintain impeccable ethics and unwavering integrity.
Only the paranoid survive
- We prepare for challenges ahead.
Your life’s work
- This will be your most challenging, most rewarding role of your life.
If we’re average we fail
- We are only interested in “insanely great”.
Commitment to candor
- We expect full transparency from you.
A maniacal sense of urgency
- We execute with speed and intensity.
Enduring frugality
- We are frugal and spend our cash wisely.
Bulldozing barriers
- We are relentlessly resourceful.
Keep your head down
- We focus on what matters.
The power of focus
- Know your One Thing, and nail it.
Compensation & Benefits
- Compensation
- $100k-$165k/yr + 0.11%-0.40%
- Healthcare
- comprehensive medical insurance (if appropriate)
- Vacation
- PTO with a yearly minimum (=2wks/yr + local national holidays)
- Remote
- our team is fully distributed across the world and functions fully remotely
- Personal development
- budget for books, courses, coaching ($1200/yr)
- Personal wellness
- budget for gym, health apps ($1200/yr)
- Health coaching
- free weekly health coaching
- Work coaching
- free weekly work coaching
- Equipment
- Macbook & work-from-home equipment provided as needed
- What are we missing? We're still early so you get to shape our culture.