Lab45 Product Director - Wipro Limited

ABOUT LAB45  

Lab45 is a visionary space developing ground-breaking solutions to foster and accelerate ideation throughout Wipro. At Lab45, teams of engineers, research analysts, and scientists come together to infuse creative ways of incubating solutions for customers that will transform the future. It is a space filled with ambition at the vanguard of far-reaching research across cutting-edge technologies. Established with the Silicon Valley culture of free-flowing creativity, Lab45’s goal is to make bold ideas reality and to invent the future of enterprise. So come, collaborate and see what happens when ideas are left unbound. 

Work Location: Remote/San Francisco, CA

ROLE SUMMARY 

Think Tank by lab45 is a special team inside Wipro that studies emerging technologies and assists our company, and our clients envision a better future through strategic planning.

As the Product Director for Membership Engagement, you will play a pivotal role in expanding and enhancing our internal membership offerings. This role requires a visionary product leader with a proven track record in building successful customer-facing membership platforms, ideally with experience at large product companies. You will build a platform inside Wipro that will allow Wipro executives and sales teams to immerse themselves in our content.

RESPONSIBILITIES AND DUTIES

Strategic Leadership:

• Develop and execute a comprehensive strategy for building, growing, and sustaining a high-value membership program aligned with Think Tank’s objectives

Platform Development:

• Lead the end-to-end development and evolution of the membership platform, ensuring a seamless and engaging user experience.
• Collaborate with cross-functional teams, including engineering, design, marketing, and content, to deliver a world-class membership solution.

Automatic Engagement:

• Design and implement features and mechanisms that drive automatic and meaningful engagement within the membership community.
  Utilize data-driven insights to optimize engagement strategies and personalize user experiences.
• Monetization Strategies:
• Work closely with the monetization team to develop and implement effective strategies for generating revenue through the membership program.
• Identify opportunities for upselling and cross-selling within the membership framework.

User Acquisition and Retention:

• Develop and execute plans for acquiring new members and retaining existing ones.
• Implement data-driven approaches to continuously improve member retention rates and satisfaction levels.
  Partnerships and Collaborations:
• Identify and explore potential partnerships that can enhance the value proposition of the membership program.
  Collaborate with external organizations to expand the reach and influence of the Think Tank community.

QUALIFICATIONS AND SKILLS

• Proven experience as a product leader in high-profile tech companies with a focus on customer-facing membership platforms.
• Demonstrated success in building and scaling membership programs, driving engagement and revenue growth.
• Strong strategic thinking and the ability to translate vision into actionable plans.
• Technical proficiency and understanding of digital platforms and technologies.
• Exceptional analytical and problem-solving skills, with a data-driven mindset.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.

Wipro is an Equal Employment Opportunity employer and makes all employment and employment related decisions without regard to a persons race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.