Product Designer - Pawlicy Advisor

We’re looking for a product designer to join our early-stage team and help us bring transparency to pet health. 

As a Product Designer, you’ll be joining a close-knit product & engineering team composed of our Head of Product, Director of Design & UX, Associate Product Manager, Copywriter, and rockstar Software Engineers. Your work will help to build a massive business that positively impacts the lives of millions of pet parents. You should love animals and be excited to work at a company focused on improving their health. 

This job is perfect for someone who wants to make a big impact as part of a small product team. You should have a proven track record of designing and shipping impactful features and solid experience in user research and visual design. The role requires a blend of creativity, analytical thinking, and a passion for enhancing the user experience. We're a high-growth startup where opportunities for ownership and scope will be abundant and grow over time. 

Although we are currently remote, we intend to establish offices in NYC. This position will start as remote with the understanding that it will transition to hybrid, with required presence 2 days’ per week in the NY office. In the meantime we actively use WeWork offices on a part-time basis. 

At this time we will only consider applicants in the NYC metro area.

Key Responsibilities

• Design user flows, wireframes, interfaces, and interactive prototypes for both pet parents and veterinarians

• Conduct user research and usability testing to gain a deeper understanding of pet parents’ needs and motivations when it comes to the pet insurance industry and the health of their pets
• Design and conduct A/B test experiments end to end, from discovery to implementation, through analysis and follow-up
• Maintain Pawlicy’s growing design system and component library
• Collaborate with product, engineering, marketing, and leadership teams to deliver the best experience possible for our users

What We're Looking For

• You’re excited to own a project from start to finish: research, design, test, and iterate

• Experience as a product designer in desktop and mobile environments
• A passion for user research and the desire to deeply understand users
• Experience using qualitative and quantitative data to guide design decisions
• Experience building and maintaining a design system 
• You have an opinion and thrive when given the opportunity to own a problem and the solution
• You clearly and effectively communicate insight, ideas, and design decisions

About The Company

We believe it should be easy for pet parents to do the right thing. At Pawlicy Advisor, personalized advice from the most trustworthy experts ensures pets get the best care possible.

Pawlicy Advisor is a fast-growing, venture-backed startup focused on helping pet owners around the country find the right health products for their pets, starting with pet health insurance. Pet insurance’s popularity is growing rapidly as pet owners seek protection from the high cost of veterinary care. Our pet insurance marketplace takes into account a pet’s breed-specific health risks to help people find the right policy for their pet. We also save pet owners money by analyzing pricing differences and premium increases over the lifetime of an animal.

We market to pet parents through a number of channels, but the partners we value the most are veterinarians. Vets love pet insurance because it increases that chance a pet parent will be able to afford the cost of treatment, but vets don’t know what providers to recommend and don’t want the liability associated with recommending a specific brand. Pawlicy Advisor helps thousands of vet offices across the US by simplifying the treatment financing conversation.

FAQ

Where is the Pawlicy Advisor team located?

Pawlicy is headquartered in NYC and currently the majority of the team operates remotely with a few focused work places around the country. We meet up for company offsites on a regular basis where we fly the whole team out to a fun destination and spend a few days team building. Our last few involved paddle boarding, ropes courses, horse riding, and some early morning yoga. We can’t wait for the next one :)

How large are you as a business?

At the time this job post was written, we’re 28. By the end of 2024 we expect to be at approximately 35. Happy to talk more about it in person but below are few stats to get you excited:

• 1000’s of veterinarians are using our product every day to help educate their clients about treatment financing options
• We account for a meaningful percentage of the total new pet insurance selected in the US
• We’ve raised >$19M in venture capital to date
  

How does Pawlicy Advisor Make Money?

We're a licensed insurance agency so we get paid a commission by the pet insurance company when we help pet parents buy a plan for their pet. These commissions are already priced into the cost of pet health insurance so they’re not paying extra to work with us.

Requirements

• A current online portfolio **please provide passwords if needed
• 4+ years of experience in product or UX design
• Experience designing user flows, wireframes, interfaces, and prototypes for responsive web apps
• Advanced knowledge of Figma and best practices
• Previous experience at a high-growth fast-paced startup, or a passion to join one
• Legally authorized to work in the United States
• We’re currently remote, but are seeking only candidates in the NYC metro area as we will move to a hybrid basis
• Nice to have: experience with interaction design, motion graphics, accessibility, or programming languages 

Benefits

• Competitive salary (range $120,000-$150,000)
• Startup equity grants
• Flexible (currently unlimited) vacation. We’re focused primarily on your output.
• Top tier health, dental, vision insurance
• 401k employer contributions 
• The chance to be an early hire at a well-funded, venture-backed startup and help build a billion-dollar business focused on helping pets