Product Designer at TicketManager

Live events are fun!

Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family.   

Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories.   

The world’s best companies use TicketManager’s industry leading ticket and event management software to make client entertainment easy and prove the ROI. We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to post-event reporting, and proving just how valuable live events can be.   

TicketManager is an official partner of the Philadelphia Eagles, Washington Wizards & Mystics, The Carolina Panthers, The Washington Capitals, The Texas Rangers, LAFC & Angle City, The Minnesota Wild, and a partner of over 50 professional and college sports teams, franchises, universities and technology providers. 

TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA and NFL.   

The Product Designer will be responsible for creating amazing user experiences across the TicketManager SaaS Platform. The ideal candidate should have an eye for clean and artful design, possess proven UI skills, and be able to translate high level requirements transforming them into beautiful and functional user interfaces.   

*This role is In-Office, Monday-Friday*   

Responsibilities:  

• Collaborate with Product Management and Engineering to define and implement solutions for product direction, visuals, and experiences across the TicketManager platform  
• Execute all visual design stages from concept to final hand-off to engineering  
• Work with customers, engineering, marketing, sales and operations to understand pain points, and brainstorm ways to improve our products  
• Conceptualize original ideas that bring simplicity to complex design roadblocks  
• Create wireframes, storyboards, user flows, animations, process flows, and site maps to effectively communicate interaction and design ideas  
• Conduct user research and evaluate user feedback  
• Present and defend key design deliverables to peers and executive stakeholders  
• Establish and promote design guidelines, best practices, and standards 

Desired Skills and Experience:

• Bachelor’s Degree Required 
• 1-3+ years of work experience in a collaborative, data-driven environment  
• Proficient in design and prototyping in Figma 
• Proficiency in Adobe Suite and other visual design and wireframing tools desired, but not required 
• Basic understanding of front-end development (HTML/CSS/JavaScript) is a plus but not required 
• Insanely curious and data-driven  
• Familiarity with responsive design and designing for mobile-first environments 
• Proven UI design skill with a strong portfolio  
• Experience in creating wireframes, storyboards, user flows, process flows, and site maps   
• Experience working in an agile/scrum development process  
• Experience in SaaS and Internet based products and services strongly preferred  
• Passion to stay up to date with the latest design trends, techniques, and technologies   
• Excellent interpersonal, organizational, verbal, and written communication skills  
• Self-motivated, takes ownership, and thrives in an entrepreneurial, autonomous environment 

TicketManager Highlights: 

• $65,000 - $75,000 base salary
• Bonus Eligibility
• Company Stock
• Role is In-Office, Monday-Friday  
• 401k & Company Match 
• Health Benefits (Medical, Dental, Vision) 
• Unlimited PTO 
• Quarterly Live Event Credit  
• Monthly Happy Hours & Volunteering 
• Fun Company Perks 
• Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row 
• Recognized as one of the Best Places to Work by Inc. Magazine and the LA Business Journal 
• 4.6 out of 5 Glassdoor rating 
• Used by over 4,000 globally known companies including ~15% of the Fortune 500