Product Design Intern - Talkspace

Our mission is to make therapy affordable and accessible to everyone. If you're passionate about making a meaningful difference in the lives of our users and are eager to join a team at the forefront of innovation within digital mental health, then you've come to the right place!

At Talkspace, we're not just providing therapy; we're revolutionizing the way individuals access and receive mental health care. Through our cutting-edge technology and collaboration with licensed therapists, we're empowering millions nationwide to prioritize their mental well-being.

We are looking for our first ever Product Design Intern! Diversity can start with representation, and at Talkspace we're committed to fostering an innovative culture where we celebrate our differences and work hard to create belonging and inclusivity for each other.

Join us in revolutionizing digital mental health care and making a meaningful impact on millions of lives nationwide!

Talkspace is headquartered in New York, NY, but this role can be remote and will report to the Senior Product Designer

What You'll Do

As part of our 2024 Early Careers Program, you will be part of a community that grows together!

You will have the opportunity to work closely with other Designers, Product Managers, and Developers throughout the discovery, design, and development processes. From participating in day-to-day team rituals like design critiques and design workshops, to contributing across usability testing and feature development, you'll gain hands-on experience in user-centered design principles.

• User Research: Conduct user research and engage with our communities, contributing to a deeper understanding of user needs
• Accessibility First Designs: Assist a Senior Designer in the end-to-end design process of designing features that address the diverse needs of our users
• Design Thinking: Practice human-centered design approach to solve real-world problems through empathy, ideation, iteration, and testing.
• Design System: Contribute to the documentation of Talkspace's Design System to ensure consistency and efficiency across our products
  
  

For Graduate Students:

While the core responsibilities remain consistent, graduate students may have opportunities to tackle more complex design challenges and take on greater ownership of projects within usability testing and research initiatives. 

Internship Details: 

• Duration of Internship: June 3rd 2024 - August 19th 2024
• Total of 2-3 projects and a final presentation describing your projects, process, and accomplishments during your internship at Talkspace
• You will gain valuable (and paid!) professional experience, specific field related exposure and the ability to learn skills from collaborating with professionals
• You will have a Talkspacer Mentor coming from this program - someone who helps keep track of your progress across 12 weeks

About You

• Rising juniors and seniors in undergraduate degree, or enrolled in a graduate program
• Strong desire to learn along with professional drive
• Able to commit to working 20 hours per week during the summer 
• A passion for being in the details, ensuring every document, project, or experience is on-point and on-brand
• Strong communicator (verbal & written) with the ability to listen, articulate positions, advocate, and execute ideas 

Bonus Points

• Previous experience in user experience design, including user research, wireframing, and prototyping
• Experience with design tools such as Figma and Figjam
• Exceptional organizational, collaboration and communication skills
• Strong analytical skills and attention to detail

Why Talkspace? 

Talkspace is the most comprehensive and convenient way to take care of your mental health and wellness, focused on providing quality mental health services on your own terms.

Our signature psychotherapy and psychiatry product connects individual users with a network of thousands of licensed mental health providers through an easy-to-use and HIPAA-compliant web and mobile platform. With Talkspace, users can connect their dedicated provider via live video, text, or phone.

Backed by over 10 years of industry-leading research and clinically proven results, Talkspace is the top insurance-covered therapy with over 131 million total covered lives. Our focus to help people feel better starts at Talkspace, where we connect and collaborate as a team to lower the barriers to quality mental healthcare services for all.   

 Compensation 

At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively.

The hourly compensation rate for the role will between $15-16 and eligible for those enrolled in a degree program. Within the salary bands, leveling corresponds to each candidate's relevant experience, skills as assessed during the interview process, education, and applicable certifications.

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don't meet every qualification, if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace?

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.

Inclusion

Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.

Belonging

Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.