Product Analyst - Recidiviz

Recidiviz is thrilled to be hiring a Product Analyst to join our team to lead impact evaluation! We're a small, fast-moving non-profit that builds data tools to reduce incarceration safely, equitably, and at scale. Our tools are for decision makers within corrections and sentencing, from parole officers to agency leadership to people impacted by the system. That's where you come in. We're looking for someone with attention to detail to provide rigor to impact analyses, creativity and inquisitiveness to identify and solve open-ended problems, clarity to think through complex and variable data, flexibility to adjust in a rapidly evolving environment, and above all else, a collaborative, kind nature to add to our culture. In this role, you'll be responsible for evaluating and understanding the impact of Recidiviz tools in order to communicate our impact externally and empower your Reciditeammates to take actions to increase our impact. 

About us

Recidiviz is creating safer, healthier communities by improving outcomes for justice-involved people. We build tech that reduces the number of people in prison and helps criminal justice leaders embrace data-driven decision-making. 

Using modern data infrastructure and thoughtful product design, we've been able to safely and permanently reduce incarceration and improve outcomes. We work side-by-side with leaders of the criminal justice system, justice-impacted individuals, and ecosystem partners to build a better path forward. In addition to the revenue we earn from state partners, some of the most respected philanthropists and foundations support our work.

People who succeed at Recidiviz lead with kindness and humility, assume good intent, learn from failure, and fix problems when they see them.

About the role

This role is the first of its kind at Recidiviz! As a Product Analyst, you will play a crucial role in transforming our internal data into meaningful insights through the development and maintenance of Looker dashboards that will help inform the organization's product strategy. You will collaborate with internal stakeholders to understand their analytical needs and translate 

complex information into user-friendly Looker dashboards with consistent and reliable org-wide metrics. This role requires a mix of technical expertise, creativity, flexibility, and effective collaboration skills. You will collaborate with our Office of the CEO, Product, State Engagement, and Data Analysis and Data Science (DADS) Teams at Recidiviz. 

You're a great fit for the role if you love building dashboards and developing metrics, and have previously held Product Analyst, Marketing Analyst, Data Analyst, or Data Engineer roles. 

Core responsibilities

• Stakeholder Engagement - collaborate with the Office of the CEO, Product, and State Engagement teams to understand their metric and data visualization needs. Conduct meetings with stakeholders to gather feedback and refine dashboard designs.
• Dashboard Development - design, develop, and maintain Looker dashboards that support Recidiviz tool impact and usage measurement. Utilize LookML to create and optimize data models for efficient dashboard performance. Understand the underlying data and infrastructure, ensure accuracy, and troubleshoot where needed. 
• Data Analysis - analyze and identify key trends in product usage and impact. Work closely with the Data Analytics and Data Science (DADS) team to ensure accurate, scalable, and reliable sources for dashboard development. Conduct adhoc analysis as needed to further insights.

Wild success

Within one year in the role, you'll have achieved wild success if we see that Recidiviz has reliable, standardized, interpretable, and readily-accessible impact metrics in Looker that meet the needs of the Office of the CEO, the Product Team, and the State Engagement Team.

Minimum qualifications

• 3+ years of practical experience exploring and analyzing complex datasets 
• Highly proficient in in SQL 
• Applied professional experience developing dashboards for internal or external stakeholders in Looker, Tableau, or PowerBI
• Strong communication and collaboration skills, to help understand data needs, share results, and nurture a knowledgeable, data-oriented culture 
• Willingness to question source data, examine results closely, and provide constructive feedback
• Eagerness to be a trailblazer, as Recidiviz's first Product Analyst and comfort with ambiguity
• Bachelor's degree in a quantitative field or equivalent professional experience

Preferred qualifications

• Deep understanding of LookML to define data models and familiarity with Looker concepts such as Explores, Models, Derived Tables, and Liquid. 
• Familiarity with Python, specifically Pandas package
• Experience navigating large datasets from the public sector and academic communities, especially related to criminal justice
• Familiarity with our data stack, which includes Looker, Google Cloud Platform, BigQuery, and Jupyter notebooks

Compensation

Compensation levels are standard across the organization and are set as rungs, not bands. These levels help us ensure equitable compensation and responsible stewardship of our resources. Please note that we do not negotiate compensation offers. 

The compensation for this role is: L2, $97,000

What we offer

• Effective, extremely thoughtful colleagues, working together on a mission that matters
• 90% medical, dental, and vision insurance coverage for you and your dependents
• Flexible time off, including 20 days of PTO and 13 paid holidays
• 12 weeks of paid parental leave
• 401(k) retirement plan with 5% company match and no vesting period
• Complimentary One Medical membership (depending on location)
• Partnership with Carrot to provide employees with inclusive fertility and family-forming benefits, as well as a small but growing number of hormonal health and gender-affirming care benefits
• Free mental health support via Talkspace
• Well-located offices in Oakland and Manhattan, with the flexibility to work remotely or go into either office as you choose
• An annual company offsite each spring and other ad-hoc gatherings
• All the exhilarating challenges and stretch opportunities of a tech startup, combined with the mission-driven heart of a nonprofit

More about Recidiviz

Recidiviz was an all-volunteer effort until early 2019, when Clementine, Andrew, and Joshua founded the organization. Since then, we've built an A-team of software engineers, designers, product managers and domain experts, from companies like Google, Apple, Dropbox, Opower, and Sidewalk Labs. Recidiviz was part of Y-Combinator's 2019 class and has received support from some of the most respected philanthropists and foundations, including Ford Foundation, Mackenzie Scott, Schmidt Futures, Arnold Ventures, Chan Zuckerberg Initiative, and the Mozilla Foundation.

Today, Recidiviz works with (and earns revenue from) 11 state partners – big and small, red and blue – and covers 25% of the US incarcerated population. We have helped to get tens of thousands of people out of the criminal justice system, safely and equitably, and saved states nearly $1 billion. In the next five years, Recidiviz plans to partner with 40 states and help 250,000 people who are stuck in the system to get out and stay out. In addition to partnering with state Departments of Corrections, Recidiviz collaborates with and learns from partners – from organizations like the Correctional Leaders Association (CLA) to community based organizations and justice-impacted individuals, whose perspectives guide our work.

To learn more about how we do what we do, check out our 2022 Year in Review, read some press coverage, or watch our recent TED Talk. And if you're really keen to see our work, you can dive into our Github :).

An important note

Lasting change is always built on diversity. Recidiviz recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, sexual orientation, disability, age, veteran status, ancestry, citizenship, marital status, gender identity and all protected status as required by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a special need that requires accommodation, please let us know in your application. Even if you don't think you meet all the criteria above, drop your resume, and we'll take a look – you might be great for another role or another time!