Problem Solving Court Case Manager - Caroline County Commissioners
Denton, MD
About the Job
About the Position:The PSC is implementing a two-year Universal Risk Screening pilot program to screen all non-violent offenders to immediately identify high risk high need individuals who have substance use disorders, connect offenders to community resources, and refer those eligible and interested to the PSC Program.The intent of this pilot program is to increase diversity within the program and therefore expand program capacity, connect defendants to community resources sooner, andreducethetimefromwhenadefendantischargedandadmittedintothePSCprogram.Theprimary roles of the PSC Case Manager are to perform case management duties, facilitate screenings and assess eligibility, and refer eligible and interested defendants to the PSC Program.The incumbent reports to the PSC Coordinator and serves at the pleasure of the Administrative Judge.This is a grant funded, at- will contractual employment opportunity.
REQUIRED KNOWLEDGE AND SKILLS:
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Ability to work in-person, full-time (40 hours) between 8:00am to 5:00pm (Monday through Friday) with flexibility to accommodate evening hours for court running late and community stakeholder meetings.
- Maintainaregular,punctual,andreliablelevelof attendance.
- Abilitytoworkindependently andwithinateam.
- Maintainconfidentiality.
- Abilitytoenterthelocaldetention centerandconductinterviews withnon-violent defendants.
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Ability to communicate effectively, orally and in writing with everyone, including those with diminished education and mental abilities.
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Ability to exercise a high degree of judgment, tact, diplomacy, and competence in dealing with judges, attorneys, court personnel, team members, defendants/participants, stakeholders, and the public.
- KnowledgeofandabilitytoapplythefundamentalsofbusinessEnglish,spelling,grammar, punctuation, standard officepractices and procedures, and Microsoft Office including excel spreadsheets.
- Abilitytosetprinciplesandsimultaneouslyprocessmultipledutiesandresponsibilities meeting established deadlines.
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Demonstrate the ability to be a team player which includes maintaining good working relations with Judges, attorneys, colleagues, and the public.
ESSENTIAL FUNCTIONS:
Work in close supervision with the PSC Coordinator and Program Manager, and Administrative Judge.
Also work in close cooperation with the Court Administrator, Judicial Officers, court personnel, attorneys, correctional officers, the States Attorneys Office, defendants/participants, and staff from other social, health, education, and related agencies.
Review weekly reports from the States Attorneys Office and the Caroline County Detention Center to identify non-violent defendants who are eligible for risk screening.
Conduct record searches in Maryland Judicial Case Search to determine defendants criminal and traffic histories.
Arrange interviews in-person or via Zoom with non-violent defendants to administer the risk screening instrument and collect demographic information including prior/current substance use disorder and prior treatment as well as mental health disorder and treatment.
During interviews with defendants, provide a summary of the pilot program and the PSC Program highlighting benefits of participation. Also review and have defendants sign consent and release of information forms.
Connectandprovidereferralsto defendants forcommunity resources.
Arrangeappointmentsforclinicalassessmentswithlocaltreatmentprovidersandforensic evaluations with the core service agency.
Discuss and assess defendants interest in the PSC Program, and if Risk And Needs Triage (RANT) eligible, refer those defendants to the PSC Program.
Maintain record keeping, via secured excel spreadsheet located on One Drive file and the AIMS database, documenting defendants screening and referral status, and case activity.
Administer, observe, collect, and prepare for shipment drug testing specimens.
Serve as PSC Case Manager with Oversight from the PSC Coordinator. Providing dedicated non- clinical case management to participants and is responsible for: managing an active caseload of participants; providing services and assistance for participants with substance use and/or mental health disorders; scheduling in-person contacts with the participants; conducting intake interviews; identifying needs and making referrals to community resources to facilitate participants success; assisting participants in scheduling appointments; coordinating services with treatment providers; arranging transportation to/from court-related appointments; preparing progress reports; closely monitoring participant progress and compliance; administering drug testing; coordinating randomized drug test via the One Step Software and Urgent Care; maintaining case files and other records to document progress and case activity; and ensuring Participant Agreements and*Participant Handbooks*are reviewed and understood.
Attend the Maryland Judiciarys Office of Problem Solving
REQUIRED KNOWLEDGE AND SKILLS:
-
Ability to work in-person, full-time (40 hours) between 8:00am to 5:00pm (Monday through Friday) with flexibility to accommodate evening hours for court running late and community stakeholder meetings.
- Maintainaregular,punctual,andreliablelevelof attendance.
- Abilitytoworkindependently andwithinateam.
- Maintainconfidentiality.
- Abilitytoenterthelocaldetention centerandconductinterviews withnon-violent defendants.
-
Ability to communicate effectively, orally and in writing with everyone, including those with diminished education and mental abilities.
```{=html}
```
-
Ability to exercise a high degree of judgment, tact, diplomacy, and competence in dealing with judges, attorneys, court personnel, team members, defendants/participants, stakeholders, and the public.
- KnowledgeofandabilitytoapplythefundamentalsofbusinessEnglish,spelling,grammar, punctuation, standard officepractices and procedures, and Microsoft Office including excel spreadsheets.
- Abilitytosetprinciplesandsimultaneouslyprocessmultipledutiesandresponsibilities meeting established deadlines.
-
Demonstrate the ability to be a team player which includes maintaining good working relations with Judges, attorneys, colleagues, and the public.
ESSENTIAL FUNCTIONS:
Work in close supervision with the PSC Coordinator and Program Manager, and Administrative Judge.
Also work in close cooperation with the Court Administrator, Judicial Officers, court personnel, attorneys, correctional officers, the States Attorneys Office, defendants/participants, and staff from other social, health, education, and related agencies.
Review weekly reports from the States Attorneys Office and the Caroline County Detention Center to identify non-violent defendants who are eligible for risk screening.
Conduct record searches in Maryland Judicial Case Search to determine defendants criminal and traffic histories.
Arrange interviews in-person or via Zoom with non-violent defendants to administer the risk screening instrument and collect demographic information including prior/current substance use disorder and prior treatment as well as mental health disorder and treatment.
During interviews with defendants, provide a summary of the pilot program and the PSC Program highlighting benefits of participation. Also review and have defendants sign consent and release of information forms.
Connectandprovidereferralsto defendants forcommunity resources.
Arrangeappointmentsforclinicalassessmentswithlocaltreatmentprovidersandforensic evaluations with the core service agency.
Discuss and assess defendants interest in the PSC Program, and if Risk And Needs Triage (RANT) eligible, refer those defendants to the PSC Program.
Maintain record keeping, via secured excel spreadsheet located on One Drive file and the AIMS database, documenting defendants screening and referral status, and case activity.
Administer, observe, collect, and prepare for shipment drug testing specimens.
Serve as PSC Case Manager with Oversight from the PSC Coordinator. Providing dedicated non- clinical case management to participants and is responsible for: managing an active caseload of participants; providing services and assistance for participants with substance use and/or mental health disorders; scheduling in-person contacts with the participants; conducting intake interviews; identifying needs and making referrals to community resources to facilitate participants success; assisting participants in scheduling appointments; coordinating services with treatment providers; arranging transportation to/from court-related appointments; preparing progress reports; closely monitoring participant progress and compliance; administering drug testing; coordinating randomized drug test via the One Step Software and Urgent Care; maintaining case files and other records to document progress and case activity; and ensuring Participant Agreements and*Participant Handbooks*are reviewed and understood.
Attend the Maryland Judiciarys Office of Problem Solving
Source : Caroline County Commissioners