Private Wealth Analyst / Service Advisor - Northwestern Mutual
Irvine, CA 92602
About the Job
Private Wealth Analyst/Service Advisor:
The Private Wealth Analyst/Service Advisor will lead and oversee the design, creation and implementation of financial plans for the firm’s clients and partner with other departments and team members to ensure the highest standard of client experience and firm operations. Responsible for servicing clients, developing and overseeing financial plan generation, client meeting case prep and financial plan implementation with a focus on client service, scalability, efficiency, accuracy, and timeliness.
General Support & Client Service:
•Ensuring Client Relations Team can maintain a full calendar for Advisor(s) with 15-20 client/prospect meetings each week. This may include creating new phone calls for existing contacts or helping with efforts to drive new referrals to the firm.
•Maintaining client case files and filing performance reports, account forms and other investment advisory paperwork
•Handling inbound email and phone communications from clients which may include responding directly or delegating to the appropriate department
•Maintain current industry and regulatory knowledge impacting financial planning operations, and update processes as needed to ensure compliance and best practices
•Collaborate with other departments and to ensure the firm is well positioned for continued growth and success by continuously enhancing the client experience, associate development and firm operations
Client Case Development:
•Processing factfinder case notes, assisting with gathering prospect/client financial information (budget, inv. statements, etc.), and preparing the financial plan and recommendations appropriate for the client
•Oversee the design, building, and implementation of all financial plans, ensuring efficient, accurate and timely execution
•Assisting with prospecting efforts on behalf of the team for new advisory clients
•Preparing investment advisory annual review information
•Running performance reports
Case Management & Client Onboarding:
•Serve as the primary point-of-contact for clients that are onboarding and coordinating with insurance and investment departments with next steps and action items
•Participate in client meetings for financial or investment plan development or presentation
•Identify opportunities to improve the firm’s planning management and operations in order to enhance productivity, scale for growth, and ensure a strong client experience; implement or oversee the implementation of these improvements
Qualifications:
•Bachelor’s degree
•Financial planning credential preferred (CFP, ChFC, etc), including relevant planning software
•Series 7 & 63 investment licenses required
•5+ Years of experience in industry preferred (pertaining to financial planning)