Privacy Program Manager at Abbott Laboratories

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

Abbott, a leading global healthcare company for over 130 years, seeks a Privacy Program Manager to support the Diabetes Care Division (“ADC”). Preference for location is San Francisco / Bay Area, CA.

Reporting to the Global Privacy Officer for ADC, this role is responsible for supporting the review and design of privacy controls, mechanisms and protocols across the organization and product line, and will support an important global digital transformation initiative. This team member will work cross-functionally with the Privacy, Legal, Compliance, Engineering, and Product Teams.

The Privacy Program Manager must have experience with privacy by design, third-party vendor risk assessments, privacy impact assessments (PIAs), and compliance as well as overall operational and programmatic privacy experience. The successful candidate will have demonstrable program management skills, be very detail-oriented, and have a true passion for privacy.

What You’ll Work On

Privacy Program Manager Responsibilities:

• The identified candidate will demonstrate proven experience to: advise stakeholders on privacy risks and mitigations; evaluate control effectiveness; improve process efficiency and scalability; provide privacy consultation; track global privacy requirements including any new requirements/guidance or changes; and have the ability to synthesize data to identify patterns, draw conclusions, and prioritize remediation using risk management concepts.
• The ‘day-to-day’ aspect of this role will be to assess systems, products, and features for opportunities to build customer trust and compliance with global privacy obligations. As part of this you will provide proactive guidance for upcoming tech builds and roadmaps, work with senior leaders on acceptable business risk when applicable, and track remediation actions as needed. You will be responsible for knowing the ins and outs of these projects. You will have an opportunity to impact the customer experience, design, architecture, and implementation of cutting-edge products and services. You will help lead key initiatives and help teams design their systems and customer experiences in a manner that upholds our high bar for customer trust. You will work across disciplines including engineering, marketing, legal and business to:
• Plan, organize, manage privacy office projects, ensuring on-time, successful delivery.
• Understand, gather, and implement privacy program requirements and tools, including OneTrust privacy modules.
• Create and maintain privacy program documentation, including maintaining records of processing, DSAR requests, incidents, and other queries.
• Gather, analyze, and prepare program metrics to track program effectiveness.
• Support internal and external responses to compliance requests (e.g., audits)
• Support development and implementation of privacy processes and procedures (e.g., DSAR, PIA, and incident management)
• Collaborates with privacy team members to maintain log of roadmap items.
• Prepare updates and formal communications to provide information about project status, issues, key decisions.
• Function as a primary business client contact for the privacy office.
• Perform other program tasks as required.

In This Role You Will

•  Advise and partner with stakeholders including Legal, Security, and Product to ensure that sound protocols are in place to mitigate privacy risks.
• Monitor known and emerging risks, measure process effectiveness, and develop action items to remediate identified risks.
• Track new developments and changes to global privacy regulations.
• Socialize and secure commitment for remediation and risk management strategies.
• Develop deep knowledge of privacy obligations and privacy processes and solutions.
• Consult on the development of business requirements for new systems and enhancements.
• Create and track KPIs.
• Draft written narratives to communicate obligations, risk analyses, and recommendations.
• Prepare other supporting documentation such as manager and employee communications, FAQs, and standard operating processes.
• Manage other risk and compliance related projects as needs arise.

Required Qualifications

• 5+ years of experience in a privacy, compliance, cyber security, or risk management role
• BA/BS degree
• Significant program management experience
• Experience implementing projects for compliance with privacy and data protection laws and regulations (e.g., CCPA and GDPR)

Preferred Qualifications

• Experience with data governance programs.
• Experience with OneTrust platform implementation and or other GRC platforms.
• Experience in a product and application development technology, compliance, or risk management role.
• Has had to meet world-wide regulatory requirements for privacy and mitigate privacy risks.
• Has communicated complex issues and concepts verbally and in writing to a wide range of audiences from technical developers to non-technical executives.
• Has collaborated and driven commitments to deliver privacy solutions.
• Earned the respect of your peers and managers for your ability to grasp difficult technical challenges and invent practical, sustainable solutions.
• Has worked successfully in a very fast-paced, results-oriented environment.
• Created and leveraged metrics and KPIs to drive the right outcome.
• Addressed issues related to customer privacy and information security.
• Privacy certifications (CIPM, CIPP/US, CIPP/E, and/or CDPSE etc.)
• PMP certification

Apply Now

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on X (formerly Twitter) @AbbottNews and @AbbottGlobal.

The base pay for this position is $109,300.00 – $218,500.00. In specific locations, the pay range may vary from the range posted.