Privacy Operations Analyst - NBCUniversal

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation. 

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

NBCUniversal’s Operations & Technology (O&T) group is the shared services organization that provides the company with a broad portfolio of services and capabilities including media and studio operations, international operations, real estate, infrastructure, security and technology. The O&T group provides global support to NBCUniversal with a 2000+ strong workforce and is a critical to the growth and success of the company.

NBCUniversal’s Data & Legal Solutions (DLS) team operates as a central program operations group embedded across Ad Sales, Distribution, Marketing, Research, Technology, Legal, and HR as trusted partners working together to implement strategic programs throughout the enterprise in order to effectively close gaps between central business and technology groups across a variety of projects.  We work to provide relevant insights & structure across our diverse portfolio to power intelligent business decisions required in order to compete within today’s highly complex multi-platform & fragmented media landscape.

Purpose:

The Privacy Analyst is a full-time position in NBCUniversal's Privacy Operations team and will provide support to the broader team within DLS with a focus on data privacy & governance. This role will be responsible for analyzing & documenting processes and procedures, identifying systems across the enterprise, and identifying any operational or compliance gaps against data models & controls. This role is highly collaborative, working across business and technology teams to establish a target vision aligned with business, legal, and IT needs.

Responsibilities:

• Support documenting of the data landscape to identify gaps related to operational and privacy controls against data models and NBCUniversal frameworks
• Support development, socialization, and execution of the privacy strategy
• Act as a centralized support function for Individual Rights Requests
• Support the design complex processes and ensure end-to-end process mapping
• Make recommendations to business process changes based on experience, analysis, and best practices
• Document project risks and issues; providing solutions where applicable
• Take ownership in facilitating and documenting collaborative working sessions with business and technical stakeholder and conducting following ups, as needed
• Support business model innovation and business process re-design/optimization to incorporate data governance
• Provide and apply methods and tools to drive effectiveness, efficiencies, and agility
• Assist with strategic projects, including developing compelling business cases, identifying future processes, creating user stories, and developing frameworks to calculate value
• Write or contribute to test scenarios and drive UAT planning and implementation and provided analysis and interpretation of results
• Provide advice on tooling and technology, including understanding capabilities and limitations
• Develop or contribute to cost analysis, design considerations, and implementation timelines
• Liaise with external 3rd party consultants and technology teams
• Assess scope and new enhancement requests, always with a view on the ROI for the business
• Managing program metrics and reporting
• Ad-hoc activities, as required

• Bachelor’s degree in business, technology or related field of study
• Three years’ experience in related field
• Experience in Privacy regulations and industry standards, including EU and US Privacy Laws (e.g., GDPR, CCPA, CPRA, UCPA, VCDPA), and other industry standards (IAB, Apple, Google)
• Ability to work effectively, both independently and as part of a team, within pressure situations
• Goal-oriented, being able to conceptualize a project from start to finish; while managing short term milestones
• Experience writing business and functional requirements with specifications, including strong documentation skills
• Strong data analysis and reconciliation skills
• Ability to identify opportunities to solve business problems
• Strong interpersonal and presentation skills required to interface with and influence cross-functional leaders, including senior stakeholders
• Competency in Microsoft applications, OneTrust, JIRA, and Confluence
• A curious mindset and willingness to challenge the status quo

Preferred Qualifications:

• CIPP Certification
• Experience within the Media / Advertising industry

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $80,000 - $105,000

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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