Printer Technician at Kforce Inc.
Augusta, GA 30905
About the Job
- Manage consumable inventory
- Replace consumables, including customer provided paper, at each device location
- Ensure adequate consumables are available at customer sites
- Clear paper jams
- Assist end user with device functionality
- Coordinated with the company and with SW branded support
- Report customer dissatisfaction to ADM
- Assist with the collection of usage pages per devices as needed
- Swap out devices with spares as needed
- Perform initial trouble shooting
- Perform maintenance on devices as directed by ADM
- Web based SW to manage fleet - proactive monitoring
- Track usage/activities at customer sites
- Manage utilization of onsite spare device inventory
- Coordinate with 3rd party suppliers to obtain status on 3rd party equipment
- Manage and oversee current service agreements that exist with other suppliers
- Coordinate with other suppliers to implement new service standards/service levels expectations, and include monthly device volume/cost data in one central
- Apply knowledge of NT/Unix/MS platforms to resolve issues with the Fleet
- Manage the discovery data collection and provide results to transition team
Requirements:
- Experience in the duties listed to qualify for this role
- Any education or related certifications are a plus
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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