Principal Specialist, Tech Support - Boehringer Ingelheim
Gainesville, GA
About the Job
Description
A Principal Specialist will provide technical support and on-going process monitoring for all activities associated with the manufacture of animal health vaccines in order to support business objectives.As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.
Duties & Responsibilities
+ Escalation of production flow disturbances and participation in root cause identification with IO
+ Maintenance of technical data and support documentation
+ Technical team leadership and process monitoring for IO
+ Lead / create / develop troubleshooting protocols within the Outline of Production
+ Management and resolution of critical products & raw materials with QA & RA
+ Collaborate with IO, QA, RA for Change Control Requests
+ Participate / represent IO in Technical Change Review
+ Management of annual Product Quality Review (PQR)
Requirements
+ Required:
+ Bachelor of Science from an accredited institution in Biology or related field
+ Five+ (5+) years of industry experience
+ Preferred:
+ Bachelor / Masters of Science from an accredited institution in Biology or related field
+ Ten+ (10+) years of industry experience
+ Exceeds:
+ Masters / Doctorate of Science from an accredited institution in Biology or related field
+ Ten+ (10+) years of industry experience
+ Experience interacting with operations teams, establishing lines of communication and providing real-time technical support in a highly regulated industry.
+ Demonstrated experience with root cause identification, resolution and monitoring (DMAIC model).
+ Industry experience leading diverse teams and resolving complex technical issues.
+ Hands on experience with biological / pharmaceutical processing, automated control systems and industrial scale biological processes.
+ Industry experience with technical writing and interface with US / international regulatory agencies.
+ Proven experience with statistical analysis, control charting, process capability or related monitoring tools.
+ Ideal candidates will have proven industry experience within a mid-large sized USDA / FDA regulated animal health or pharmaceutical company with clear commitment to maintaining regulatory compliance and achieving business objectives.
Eligibility Requirements
+ Must be legally authorized to work in the United States without restriction.
+ Must be willing to take a drug test and post-offer physical (if required).
+ Must be 18 years of age or older.
All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
A Principal Specialist will provide technical support and on-going process monitoring for all activities associated with the manufacture of animal health vaccines in order to support business objectives.As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.
Duties & Responsibilities
+ Escalation of production flow disturbances and participation in root cause identification with IO
+ Maintenance of technical data and support documentation
+ Technical team leadership and process monitoring for IO
+ Lead / create / develop troubleshooting protocols within the Outline of Production
+ Management and resolution of critical products & raw materials with QA & RA
+ Collaborate with IO, QA, RA for Change Control Requests
+ Participate / represent IO in Technical Change Review
+ Management of annual Product Quality Review (PQR)
Requirements
+ Required:
+ Bachelor of Science from an accredited institution in Biology or related field
+ Five+ (5+) years of industry experience
+ Preferred:
+ Bachelor / Masters of Science from an accredited institution in Biology or related field
+ Ten+ (10+) years of industry experience
+ Exceeds:
+ Masters / Doctorate of Science from an accredited institution in Biology or related field
+ Ten+ (10+) years of industry experience
+ Experience interacting with operations teams, establishing lines of communication and providing real-time technical support in a highly regulated industry.
+ Demonstrated experience with root cause identification, resolution and monitoring (DMAIC model).
+ Industry experience leading diverse teams and resolving complex technical issues.
+ Hands on experience with biological / pharmaceutical processing, automated control systems and industrial scale biological processes.
+ Industry experience with technical writing and interface with US / international regulatory agencies.
+ Proven experience with statistical analysis, control charting, process capability or related monitoring tools.
+ Ideal candidates will have proven industry experience within a mid-large sized USDA / FDA regulated animal health or pharmaceutical company with clear commitment to maintaining regulatory compliance and achieving business objectives.
Eligibility Requirements
+ Must be legally authorized to work in the United States without restriction.
+ Must be willing to take a drug test and post-offer physical (if required).
+ Must be 18 years of age or older.
All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
Source : Boehringer Ingelheim