Principal Software Engineer - Observability Solutions - JPMorgan Chase Bank, N.A.

If you are looking for a game-changing career, working for one of the world's leading financial institutions, you've come to the right place.

As a Principal Software Engineer at JPMorgan Chase within EPiX (Engineer's Platform & Integrated Experience), you provide expertise and engineering excellence as an integral part of an agile team to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Leverage your advanced technical capabilities and collaborate with colleagues across the organization to drive best-in-class outcomes across various technologies to support one or more of the firm's portfolios.

Job responsibilities

• Creates complex and scalable coding frameworks using appropriate software design frameworks
• Develops secure and high-quality production code, and reviews and debugs code written by others
• Advises cross-functional teams on technological matters within your domain of expertise
• Serves as the function's go-to subject matter expert
• Contributes to the development of technical methods in specialized fields in line with the latest product development methodologies
• Creates durable, reusable software frameworks that are leveraged across teams and functions
• Influences leaders and senior stakeholders across business, product, and technology teams
• Champions the firm's culture of diversity, equity, inclusion, and respect
• Creating and leading well engineered observability solutions will require the successful candidate to develop their knowledge of the Observability, private and public Cloud including Amazon Web Services (AWS)
• Building firmwide solutions in our Observability platforms used by thousands with a world class mindset using the latest engineering principal and technologies
• Software design, development and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 10+ years applied experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Expert in one or more programming language(s)
• Advanced knowledge of software application development and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Experience applying expertise and new methods to determine solutions for complex technology problems in one or more technical disciplines
• Experience leading a product as a Product Owner or Product Manager
• Ability to present and effectively communicate with Senior Leaders and Executives
• Practical cloud native experience
• Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field
• Thorough knowledge of modern Observability tools including Dynatrace

Preferred qualifications, capabilities, and skills

• Exposure to cloud automation technologies such as Terraform
• Observability Enthusiast who enjoys improving products for our customers creating reliable systems
• Areas of particular interest would be in-depth knowledge of EKS and Prometheus
• Thorough knowledge of Observability tools such as Dynatrace
• Enjoys presenting to other engineers on proposed designs and approaches
• Can demonstrate how to build secure applications, using tools to identify and remediate vulnerabilities and use modern techniques to control access to applications and APIs

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans