Principal Site Reliability Engineer at iManage

You are a Principal SRE who is interested in building something from the ground up with our new and exciting cloud platform. In this role, you will contribute to our SaaS platform with the global SRE team. You will participate in architectural and design discussions, along with efforts to avoid and reduce toil, and of course, provide a scalable, reliable platform for the success of our customers and organization.  You will represent SRE initiatives working with Dev, Security teams, and SRE; this could include providing or coordinating solutions, tooling, and architectural advice.

Here is what one of our leaders, Principal Site Reliability Engineer (Vy Silgalis) has to say about the role:  “The most exciting part about our project is learning new technologies, expanding our knowledge base to grow our careers, and delivering a platform that delights our customers! Our team is a vibrant and ambitious group that is responsible for driving our product forward and executing our product roadmap - and so, you will be helping to manage and improve our development pipeline as well as working closely with developers to support their technology stack. You will have the opportunity to provide expert guidance around Docker, Helm, ArgoCD and Kubernetes while being part of a team that works closely together to share ideas, has open conversations, and solves complex problems everyday.”

iM Responsible For…

• Participating in, and facilitating, agile sprints and associated events.

• Driving innovation and platform evolution.

• Scaling cloud infrastructure to support our growing ecosystem based on Kubernetes.

• Providing reliable, predictable deployment and maintenance of distributed systems. 

• Adhering to security best practices.

• Writing and designing automation, monitoring, diagnosing, and debugging tooling.

• Coordinating and participating in production support and on-call rotations as required.

• Conducting incident management and contributing to associated retrospective as needed.

• Working cross functionally with Security, Cloud Operations, Development, Support and Product teams.

iM Qualified Because I Have…

• 10+ years in SRE and similar roles demonstrating increased levels of responsibilities.

• Ability to coordinate SRE efforts to solve complex challenges or directly provide response and/or solutions.

• Working knowledge of HashiCorp Terraform. 

• Experience running Kubernetes clusters in production and at scale. 

• Hands on experience with Microsoft Azure, AWS, or Google Cloud. 

• Solid understanding of working with Git source control. 

• The ability to troubleshoot and debug container issues at any level, including container networking.

• Familiarity with container networking, including different network plugins and frameworks such as Calico.

• Strong knowledge and understanding of microservices based architectures.

• Excellent understanding of networking including L2 and L3 concepts.  

• A background in administrating and maintaining Linux based systems.  

• Knowledge and experience of one or more programming languages; we are looking for someone who can contribute to development of tools and services, not just someone who can write scripts.

• Golang or Python experience preferred. 

• Ability to identify and mitigate reliability risks. 

• Passion for technology and solving challenging problems. 

Dont meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesnt align perfectly with every qualification we encourage you to apply anyways!

iM Getting To…

• Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture.

• Have flexible work hours that allow me to balance my ‘me time’ with my work commitments.

• Collaborate in a modern open plan workspace, with a gaming area, free snacks, drinks and regular social events.

• Focus on impactful work, solving complex, real challenges utilizing the latest technologies and protocols.

• Own my career path with our internal development framework. Ask us more about this!

• Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning.

• Join an innovative, industry leading SaaS company that is continuing to grow & scale!

iManage Is Supporting Me By...

• Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.

• Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.

• Rewarding me with an annual performance-based bonus.

• Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.

• Giving access to HealthJoy, a healthcare concierge service, to help me maximize my health benefits.

• Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.

• Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.

• Caring for my mental health and well-being with multiple company wellness days and free access to the Healthy Minds app for mindfulness, meditation and more.