Principal, Scientific and Advisory Services - Lifelancer

Candidate Information Pack (please read before applying)

The closing date for this role is 27th January 2025 at 3 pm GMT. This is a hybrid role for Northern Ireland employees (2-3 days per week in the office) and fully remote for elsewhere in the world.

A waiting list may be compiled for similar future positions that may arise within the next 12 months. Connect with us to be notified of any future positions in the department you are interested in.

Background:

At Diaceutics we believe that every patient should have access to the right treatment at the right time. We provide the world’s leading pharmaceutical companies with an end-to-end solution for the launch of precision medicine diagnostics enabled by DXRX – The Diagnostic Network®.

DXRX is the world’s first diagnostic commercialization platform for precision medicine, integrating multiple pipelines of real-world diagnostic testing data from a global network of laboratories.

Position Summary:

Diaceutics’ Scientific & Advisory Services Division (SAS) engage with pharmaceutical customers to deliver valuable insights and be a strategic partner in precision medicine (PM) and diagnostic strategy.

The SAS Principal is responsible for engaging with pharma/biotech clients to explore and secure growth through new business opportunities. They would leverage key relationships internally and externally to drive success, lead the way and promote the SAS product and service offerings. This can only be achieved by combining a deep understanding of what we do and using this knowledge, commercial experience and strong client relationship building skills, to create a unique footprint of Diaceutics as the trusted advisor and go-to partner in the PM space.

The main purpose of this role is to grow and expand Diaceutics’ SAS engagements and business within current accounts and broader network.

Duties and Responsibilities:

1. Drive growth of SAS business by proactively engaging with customers to understand evolving needs of our customer base in PM, both in oncology and general medicine including rare disease.
2. Stay updated on industry trends in PM and diagnostic strategy and be visible on relevant industry platforms and meetings to be considered an expert and trusted advisor by current and potential customers.
3. Working with Strategy Advisors, KAMS, Scientific Service Solution Seller. Leveraging account brand grids to actively prospect customers for new opportunities with new brands/assets and new contacts within accounts.
4. Proactively participate in client engagements to define project requirements, understanding client’s pain points and match to Diaceutics solutions, and actively position SAS solutions with customers.
5. Secure high win rates of SAS project opportunities by ensuring relevant scoping matching clients needs and drive contracts to close
6. Support the further innovation of the business unit’s offerings to customers via customer led innovation.
7. Work with the existing KAM Team to elevate client discussions into C suite level proposals/negotiations with strong collaboration with relevant Head of Departments and VPs.
8. Responsible for understanding the customer journey and experience, ensuring that customers receive the value that they expect from the products delivered to them.
9. Create and implement strategies across the business that maximise customer loyalty, increase retention and ultimately revenue.
10. Support achievement of divisional revenue targets through pro-active technical pre-sales support and client/partner meetings.
11. Maintain a thorough appreciation of Diaceutics clients’ business and strategies and propose solutions to add value for both current and future requirements.

Key Attributes Required:

• People Skills: Ability to work cross-functionally in matrix organization.
• Customer Service / External Impact: Demonstrate high-attention to detail and an exceptional customer service ethos. Present themselves externally as representing Diaceutics in a professional manner. Engaging with customers and ability to manage expectations appropriately.
• Decision-Making: Ability to make complex high level decisions, factoring in all relevant stakeholders/views to enable the organization to progress and develop. Being able to listen and understand customer requirements and making appropriate decisions to advance customer engagements.
• Initiative and Independence: Ability to work independently and be responsible for their own day to day activities, to ensure appropriate tasks are completed to ensure success of the business

Knowledge and Specialist Skills:

• Bachelor’s degree in Life Sciences or related field is required. Advanced degree MBA, Master’s, PharmD, PhD, Medical Degree preferred.
• Minimum of 10+ years experience in field of Precision Medicine (PM) engaging with pharma/biotech in the development and commercialization of PM assets is required, additional experience in consulting is preferred. For example, working in the pharmaceutical industry, for diagnostic company, healthcare consulting or within a clinical laboratory.
• Commercial launch experience of a pharmaceutical product is desired.
• Computer and software Knowledge and Skills; proficient in Microsoft Office Suite, skilled user Excel and PowerPoint
• Virtual working and communication; demonstrated expertise with internet based teleconferencing and communication technology and global teleconferencing platforms is strongly desired

Life at Diaceutics:

We are a multi-cultural, diverse team spanning 16 countries around the world. One thing we all have in common is that we are dedicated people who are passionate about patient outcomes. All of our employees work remotely or in a hybrid model and we collaborate together as a global community.

At Diaceutics, we live by our values, The Diaceutics EFFECT. Diaceutics community is Empowered to explore new ideas and paths, and to develop new solutions for our pharma clients and lab partners. By applying Foresight, innovative and entrepreneurial skills we can lead at the forefront of Precision Medicine. Fun is what makes life working at Diaceutics so special as it is the fuel of what we do, both internally and externally. Special care for Empathy allows us to create an open environment for working together, being listened to and understood, even when working remotely. Communication has a special place at Diaceutics, being key across all our interactions, where we assume positive intent which leads to widespread Trust across our community.

We hire smart, fun people who care about our mission and about each other. Some interesting points about us:

• Competitive salary (and attractive bonus scheme)
• Training and development opportunities
• Remote / Virtual Working
• Flexible Working incl. Flex Day Programme
• Share Incentive Plan
• Increase of Annual Leave with tenure
• Pension
• Healthcare (including Vision and Dental) and Additional Benefits
• Life Insurance
• Group Income Protection
• Enhanced Maternity and Sick Pay Provisions
• Robust Performance Management Framework and Individual Development Plan
• Generous Staff Referral Scheme
• Dedication to positive working culture with regular health and wellbeing activities and annual company get together

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

Please see link below to our Candidate Privacy Statement -

https://www.diaceutics.com/privacy-statement