Principal Salesforce Systems Architect/Team Lead - Remote - Veradigm
Chicago, IL
About the Job
Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.
About the job:
Veradigm seeks a dynamic Salesforce Systems Architect to play a pivotal role in shaping the strategy, execution, and continuous enhancement of Salesforce solutions across multiple subsidiaries. This key position entails spearheading the implementation and iterative refinement of our Salesforce Sales Cloud, Service Cloud, and Communities. Additionally, the role involves the critical responsibility of maintaining seamless integrations that facilitate bi-directional data flow between Salesforce and closely integrated systems, including our core EHR product, data warehouse, and various third-party applications. If you're passionate about leveraging Salesforce to drive organizational growth and efficiency, this is the opportunity for you to make a significant impact in a collaborative and innovative environment.
If you are driven by the opportunity to architect innovative solutions, craft and refine code, champion operational excellence, and mentor a dynamic team of developers and administrators, we invite you to apply and become a catalyst for positive change within our organization.
Responsibilities:
- Translate business requirements into well-architected solutions that optimize the Salesforce platform within the framework of the organization's enterprise architecture and information security policies.
- Lead technical design sessions, architecting and documenting solutions aligned with business objectives while identifying gaps between current and desired states.
- Manage, mentor, and provide technical guidance to a team of Salesforce developers and administrators, fostering their professional growth and development.
- Independently drive multiple projects end-to-end, ensuring successful planning, execution, analysis, and communication throughout the process.
- Oversee 200+ Salesforce users across various departments, including Sales, Implementation, Marketing, Product, and Customer Service, ensuring their needs are met efficiently and effectively.
- Design and configure Salesforce user roles, profiles, permissions, workflows, validation rules, reports, dashboards, and other Setup features to support organizational requirements.
- Identify existing and emerging features and best practices to maximize the value derived from the Salesforce platform.
- Support third-party integrations, including New Voice Media, Zuora, Slack, Outreach, Drift, Marketo, and others, as well as third-party apps built on the Salesforce platform.
- Provide hands-on training to Salesforce users on core functionality, new apps, and enhancements, empowering them to leverage Salesforce effectively.
- Maintain Salesforce developer/architect credentials and stay updated on the latest best practices to ensure continued excellence in solution delivery.
- Conduct quality code reviews and proactively address technical debt and security vulnerabilities to maintain a high standard of code quality.
- Proactively monitor production uptime and performance to ensure seamless operation of Salesforce systems.
About You:
- Excellent verbal and written communication skills, essential for collaborative engagement with stakeholders in requirement gathering and refinement.
- 7+ years of relevant work experience in the Business Systems or Operations environment, with at least 5 years of hands-on experience with the Salesforce platform, requiring LWC and Apex.
- Proven track record of leadership with a minimum of 3 years' experience as a people manager, demonstrating the ability to effectively mentor other developers.
- Salesforce certifications required: Platform Developer I and Platform Developer II, with Salesforce Technical Architect certification considered a significant advantage.
- Proficiency in Apex, Lightning components (Aura and LWC), Force.com, SOQL, Triggers, and Visualforce page development is a prerequisite.
- Experience with structured release management, scrum methodologies, and project management tools such as JIRA is essential.
- Familiarity with Eclipse IDE and GIT for packaging deployments is preferred.
- Knowledge and experience of APIs, webhooks, and data transfer approaches are necessary, with expertise in creating and maintaining Boomi processes or any enterprise iPaaS solution (e.g., MuleSoft) highly desired.
- Salesforce Community development and deployment experience is required, while knowledge of SEO and Single Sign-On (SSO) is preferred.
Bonus Qualifications:
- 2+ years of experience in a SaaS-based company, demonstrating a strong understanding of cloud-based technologies and methodologies.
- Healthcare sector experience, providing valuable insight into industry-specific challenges and requirements.
- Experience with Zuora or Boomi Flow considered a significant advantage, showcasing proficiency in key platforms used within the organization.
- Proficiency in creating reports and dashboards using Tableau, PowerBI, or AWS Quicksight is a plus, indicating the ability to derive actionable insights from data and enhance decision-making processes.
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Enhancing Lives and Building Careers
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?
Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.
We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.
Visa Sponsorship is not offered for this position.
At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.
Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
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