Principal Product Manager, Unified Profile - ZoomInfo Technologies LLC

ZoomInfo (ZI) is how businesses go to market (GTM) and we're on a mission to modernize go-to-market for everyone. Powered by real-time data and insights, our unified engagement platform helps sales and marketing teams find, acquire, and grow customers. You will lead a team of talented designers, engineers, and analysts to build cutting-edge technologies that help solve the most complex go-to-market data problems. 

This role will own our Unified profile product, the AI-powered real-time data and entity resolution that produces the most comprehensive view of 1st party and 3rd party data for ZoomInfo's customers. This product offering will natively integrate into MarTech and CRM systems, other ZI product offerings and also be offered as "Data as a service (DaaS)" within all cloud environments. This source-agnostic entity resolution will fuel the data-driven day-to-day actions of hundreds of thousands of go-to-market professionals.

What you'll do:

• Own Product Lifecycle: Champion products from early-stage ideation, through a successful launch, and into monitoring and iterative improvements.
• Set Vision and Roadmap: Paint a compelling vision and roadmap for the product, ensuring alignment with department and company objectives at every step.
• Customer Engagement: Regularly engage with customers to understand their needs and inform product decisions.
• Define and Analyze Metrics: Identify key metrics, implement tracking, analyze data, and translate insights into high-impact product initiatives.
• Customer Advocate: Promote customer-centric culture through exemplary behavior. Set the standard for putting users first.
• Lead Teams: Galvanize engineers, designers, and marketers to ship best-in-class experiences. You're the focal point!
• Stakeholder Updates: Drive alignment across the organization by articulating product strategies with compelling narratives through regular, written updates to all stakeholders (including executives).

What you bring:

• Data is your passion. You've built complex data products before and chase the rush of unifying data from multiple fragmented sources to generate a unified view. 
• You understand the challenges GTM teams face in unifying their data to generate a single view of their customers and prospects and have solved such data challenges at the petabyte scale.
• You thrive when presented with ambiguity. You prefer tackling problems with no clear or obvious solution, and like to get your hands dirty becoming an expert in what you are trying to solve. You have 10+ years of product management experience, and are comfortable setting a product strategy, roadmap, and executing it.
• You're a strong written communicator. You have a proven track record of clearly and effectively conveying complex product concepts and strategies in writing to various audiences. This includes developing compelling product narratives, crafting detailed product requirement documents, and communicating product roadmaps and release plans across the organization.
• You have a proven track record driving measurable business outcomes in data-focused products. You are skilled at rallying teams around key performance indicators tied to company goals and adept at connecting daily work to long-term business impact.
• You are driven to make a major impact on ZoomInfo's bottom line. You build great products to power significant new business opportunities and revenue streams.
• Your True North is delivering an insanely great experience for every customer. You will spend a lot of time with customers to understand how people use the product. Turning these insights into product improvements is what fuels you.

What does success look like:

• You will develop the best-in-class AI-powered source agnostic entity resolution-based unified profile that delivers the most comprehensive view of data for our customers as a product offering, without them having to go through data wrangling challenges.
• Our customers will have more flexibility to choose how/where they want to use this product enabling speed to market thereby eliminating custom data efforts that are complex, time-consuming, and error-prone.
• Engineering and Data Science teams will see you as a trusted partner and enabler to help solve complex problems, define requirements, and build metrics to help monitor the efficacy and quality of our unified profile product. 
• Customers, prospects, and the industry will know you as a trusted advisor and partner in understanding how a unified profile can generate the most comprehensive and connected view of their customers to help them understand when companies are in the market for their products.

How we work:

• Be Relentless. We will be relentless: when we deliver value to clients; when we compete; when we run into difficult problems. We will outpace and outcompete our competition. We are smart, clever, and resourceful in everything we do. Competing with us for the same customers will be a daunting experience.
• Be Entrepreneurs. Entrepreneurs hustle, move fast, take ownership, they have autonomy, and make decisions. They are accountable, but they do not operate in fear, they aren't afraid to fail. They are resilient, resourceful, and solutions-oriented - even when conditions say otherwise. We will entrust, and expect, our leadership and our teams to operate as entrepreneurs.
• Be Experts. Winning for our customers requires that we understand them deeply. Winning for our business requires us to be experts in our domain areas. Great companies solve complex and costly problems for their customers - you can't do this without being an expert in your customers' day to day workflow. We will demand this level of customer and business expertise from everyone at the company.
• Be Innovators. Innovating is who we are, it is how we have gotten here. But not just with our product and how we define what GTM means for the future. We innovate to be leaner and more efficient in the way we operate, we will find ways to drive outcomes no one thought were possible - from marketing and lead generation to legal, finance, and procurement. Through innovation, we will set a new standard for how great companies operate with discipline.
• Be a Team. We can't win if we act like a random assortment of siloed groups. We are one team, working together to win. We collaborate and lean in to help each other.

All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, gender, national origin, disability and protected veterans status or any other personal characteristic protected by law.

The US base salary range for this position is $164,000 - $246,000 + bonus + equity + benefits.

Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

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