Principal Engineer, Salesforce - GM Financial

Why GM Financial Technology?

GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization – we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history.

We are data junkies and trust in data and insights to advance our business objectives. We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world.

We are building global platforms, in LATAM, Europe, China, U.S. and Canada – and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers, and business.

About the role:

As the Principal Engineer, Salesforce you will be required to represent deep expertise for Salesforce and related technologies to help  modernize and transform our Servicing Technology. You will use your knowledge of Salesforce design, data architecture, integrations to cloud-native solutions, software development best practices, API management, security, and data to advise and drive a disciplined foundation and use of the Salesforce platform. The ideal candidate will champion the end state design, using modern development principles and guidelines. We are seeking a candidate who has great breadth and depth of experience when it comes to the Salesforce landscape

• Serve as a strategic expert for Salesforce. Defining designs for business capabilities that demonstrate industry leading best practices that support GMF Financial product owner business and technology objectives.
• Provide technical design and architectural leadership for Salesforce, including designing and diagramming the Salesforce Servicing system at GMF. Represent the Salesforce platform in architecture review.
• Responsible for providing technology leadership and oversight of the Salesforce platform design.
• Liaise with other teams including, but not limited to Business (LOBs), other Servicing teams, Cloud Platform Services, Security, IT Delivery, Solutions Architects, Data Architects, Domain Architects, Risk, Operations, Corporate Function etc. for coordination on programs and projects.
• Facilitate organizational change by defining strategies where to use or avoid Salesforce and related Salesforce technologies as the technology system(s) of choice for any given capabilities; evaluate business requirements in the early stages of projects to determine integration technologies, system architectures and patterns should be employed to meet business objectives efficiently.
• Identify and advise product and engineering teams on emerging technology solutions in the Salesforce platform; help implement Proofs of Concept for demonstration purposes
• Collaborate with project teams to lead solution design, project proposals, proof-of-concepts, and delivery of the solution implementation including integration with both internal and external applications
• Communicate best practices by giving presentations, working with project teams, and authoring content aimed at educating others about standards, strategies, and otherwise defined best practices
• Help GM Financial establish a Salesforce Center of Excellence by defining best practices, develop software development governance and data governance in the Salesforce environment.
• Lead implementation teams in brainstorming for solutions, help decision making for implementation detail and ensure development is reviewed and approved via our CI/CD process

Reporting Structure:

• VP Software Development 

What makes you a dream candidate?

• Experience with leading cross-functional and/or global initiatives from start to finish
• Advanced knowledge of business acumen and a deep understanding of business implications of decisions
• In-depth understanding of company values, mission, vision and strategic direction
• Comprehensive knowledge of GM Financial’s business operations
• Recognized as an expert across the business unit
• Advanced relationship management skills and ability to influence others to achieve results by working across the business unit, being open to ideas and actively engaging and influencing others
• Proven skills in providing leadership through mentorship, influence, inspiration, collaboration and teamwork
• Exemplifies professional behavior in using logic, analysis and judgment when encountering challenges
• Strong ability to map long-term vision for the business unit and generate innovative ideas that create value
• Ability to maintain and grow strong working relationships and build trust with peers, cross-functional partners and related professional organizations
• Demonstrated ability to make smart decisions with a strong sense of urgency to accelerate continuous progression

Experience:

• Bachelors degree in Computer Science, Information Technology or related degree, or equivalent experience required.
• 12+ years in related function(s) required
• 5-7 years leading through mentorship in related field required
• 5-7 years driving thought leadership and innovation across products required
• 10 years of experience in Salesforce 
• 10 years of experience in integrating non-Salesforce systems of record technologies into Salesforce
• 5 years of experience in Software development involving non-software technologies such as: java, c#/.net, python, javascript, REACT, Angular, etc.
• 1 year of experience in the role of architect
• A proven record as a technical leader in the space of Salesforce
• Experience in either standing up or transforming a large instance of Salesforce, large here means multi-thousands of users and millions of Account/Contact records
• Salesforce Developer certified preferred, not required.

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays. 

Our Culture: Our team members define and shape our culture. We have an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than. work — we thrive. 

Compensation: Competitive salary and bonus eligibility; this role is eligible for company vehicle program. 

Work Life Balance: Flexible hybrid work environment, 3-days a week in office. 

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