Principal Database Reliability Engineer - SQL Server - UKG (Ultimate Kronos Group)
Lowell, MA
About the Job
Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.
Principal Database Administrator / Reliability Engineer (Microsoft SQL Server)
We are seeking a highly experienced Principal Database Administrator/Reliability Engineer to join our dynamic team. This role will provide you with the opportunity to work on cutting-edge SaaS technologies and impactful projects that are used by enterprises and users worldwide. You will drive technical strategy, lead large-scale projects, and mentor engineers across the organization.
Key Responsibilities:
Architect, design and building of Microsoft SQL Server Infrastructure Onprem and public Cloud (AWS or GCP or Azure) ensuring high standards of performance, scalability, and reliability.
Drive the technical strategy and vision for major projects and initiatives, ensuring alignment with business goals and industry best practices.
Troubleshoot and resolve performance-related issues for SQL 2012-2022 servers, SSIS, reporting, ETL, and data warehouse-related issues. Cross collaboration across team resolving infrastructure bottleneck and database issues.
Implement and maintain clustering, log shipping, Always On, and replication solutions.
Develop team policies, procedures, and techniques. Drive prioritization of technical debt, articulating the expected impact and outcomes.
Provide technical mentorship and guidance, Mentor junior engineers on taking ownership of the full lifecycle of MSSQL services support.
Develop and maintain comprehensive technical documentation for database systems. Continuously review and update existing best practices/SOPs.
Stay current with emerging technologies and industry trends.
Participate in the on-call rotations and provide critical support for production systems.
Basic Qualifications
+ 7+ years of professional experience as a SQL Server DBA or in a similar role, along with a Microsoft SQL Server certification
+ Deep expertise in SQL Server administration (2012-2022), including installation, configuration, maintenance, and performance tuning, with a strong grasp of Transactional SQL, stored procedures, and SQL monitoring tools
+ Proven experience implementing high availability (HA) and disaster recovery (DR) solutions for SQL Server using techniques like mirroring, replication, log shipping, and MS clustering.
+ Database Security & Backup: Practical experience in planning and implementing database security measures, including internal and external MS SQL security best practices, along with proven ability to design and implement effective backup and recovery policies.
+ Proficient in scripting and automation using PowerShell, Python, Go, and Google Cloud Scripting, coupled with a solid understanding of server hardware, operating systems, and infrastructure as code (IaC) concepts.
+ Experience working within hosting or SaaS environments, with familiarity working with various database technologies (including SQL, NoSQL, and SaaS instances) and building telemetry/observability implementations.
+ Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field
Preferred Qualifications:
+ Excellent communication skills both written and verbal skills
Where we’re going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster (https:www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) and its supplement. (https:www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
View the Pay Transparency Nondiscrimination Provision (https:www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
UKG participates in E-Verify. View the E-Verify posters here (https:www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com .
The pay range for this position is $142,100 to $204,200, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https:www.ukg.com/careers (https:www.ukg.com/careers)
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.
Principal Database Administrator / Reliability Engineer (Microsoft SQL Server)
We are seeking a highly experienced Principal Database Administrator/Reliability Engineer to join our dynamic team. This role will provide you with the opportunity to work on cutting-edge SaaS technologies and impactful projects that are used by enterprises and users worldwide. You will drive technical strategy, lead large-scale projects, and mentor engineers across the organization.
Key Responsibilities:
Architect, design and building of Microsoft SQL Server Infrastructure Onprem and public Cloud (AWS or GCP or Azure) ensuring high standards of performance, scalability, and reliability.
Drive the technical strategy and vision for major projects and initiatives, ensuring alignment with business goals and industry best practices.
Troubleshoot and resolve performance-related issues for SQL 2012-2022 servers, SSIS, reporting, ETL, and data warehouse-related issues. Cross collaboration across team resolving infrastructure bottleneck and database issues.
Implement and maintain clustering, log shipping, Always On, and replication solutions.
Develop team policies, procedures, and techniques. Drive prioritization of technical debt, articulating the expected impact and outcomes.
Provide technical mentorship and guidance, Mentor junior engineers on taking ownership of the full lifecycle of MSSQL services support.
Develop and maintain comprehensive technical documentation for database systems. Continuously review and update existing best practices/SOPs.
Stay current with emerging technologies and industry trends.
Participate in the on-call rotations and provide critical support for production systems.
Basic Qualifications
+ 7+ years of professional experience as a SQL Server DBA or in a similar role, along with a Microsoft SQL Server certification
+ Deep expertise in SQL Server administration (2012-2022), including installation, configuration, maintenance, and performance tuning, with a strong grasp of Transactional SQL, stored procedures, and SQL monitoring tools
+ Proven experience implementing high availability (HA) and disaster recovery (DR) solutions for SQL Server using techniques like mirroring, replication, log shipping, and MS clustering.
+ Database Security & Backup: Practical experience in planning and implementing database security measures, including internal and external MS SQL security best practices, along with proven ability to design and implement effective backup and recovery policies.
+ Proficient in scripting and automation using PowerShell, Python, Go, and Google Cloud Scripting, coupled with a solid understanding of server hardware, operating systems, and infrastructure as code (IaC) concepts.
+ Experience working within hosting or SaaS environments, with familiarity working with various database technologies (including SQL, NoSQL, and SaaS instances) and building telemetry/observability implementations.
+ Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field
Preferred Qualifications:
+ Excellent communication skills both written and verbal skills
Where we’re going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster (https:www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) and its supplement. (https:www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
View the Pay Transparency Nondiscrimination Provision (https:www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
UKG participates in E-Verify. View the E-Verify posters here (https:www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com .
The pay range for this position is $142,100 to $204,200, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https:www.ukg.com/careers (https:www.ukg.com/careers)
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
Source : UKG (Ultimate Kronos Group)