Principal Business Analyst - Prolacta Bioscience

Do you want to contribute to a larger purpose to save the lives of infants in the NICU? This is Prolacta Bioscience’s mission! Take a look at this opportunity with our IT team, which is seeking a passionate individual, to fill the role of our Principal Business Analyst.  This role will be responsible for supporting the IT team in all aspects of implementing FDA compliant IT systems. This includes working with business users and Subject Matter Experts (SME’s) to understand the end-to-end processes and document all aspects of Requirement, Design and Testing & Training phase in the SDLC.

Who Is Prolacta Bioscience?

We give babies a brighter future by unlocking the biological power of human milk. Established in 1999, Prolacta Bioscience is a privately held life sciences company that has touched the lives of more than 100,000 premature infants globally. Prolacta is the world’s leading hospital provider of 100% human milk– based nutritional products. Based in Southern California, we employ more than 300 people globally, many of whom have dedicated their lives to neonatal care.

For more information, please visit www.prolacta.com

How you will contribute

This role will provide you with the opportunity to contribute to the growth of our organization and develop your professional skills by…

• Gather requirements as epics/ user stories, participate in design, development as needed, lead risk analysis discussions and create documentation necessary to support further development and use of the applications
• Work with internal teams to obtain an in-depth understanding of the system, business processes and the documentation requirements for documents
• Produce high-quality documentation (e.g. Process Flow charts, stories, FRS, Test Plan, Test Cases, Test Scripts, Summary Reports, SOPs, Training Manuals etc) that meets applicable standards and is appropriate for its intended audience
• Perform Product Owner functions such as ensuring backlogs are updated, prioritized regularly, define sprint goals, develop and maintain Product Vision & Roadmap, and ensure our SOPs are adhered to in the execution of tasks.
• Lead daily, weekly and monthly agile rituals as required efficiently and diligently
• Lead communication between the business teams, technology and other support teams
• Recommend relevant user requests by critically evaluating information gathered from multiple sources, reconcile conflicts and decompose high-level information into details
• Collaborate with outsourced global resources and external vendors in the creation and maintenance of software
• Document and understand current as-is processes, collaborate with SMEs to design desired process, performs detailed gap analysis and recommend business process improvements
• Lead multiple large enterprise projects independently as a lead analyst
• Work closely with business stakeholders and participate in establishing the product roadmap for the organization
• Works closely with the Prolacta Quality team to ensure compliance with regulatory requirements
• Participates in special projects and/ or other assignments as required
• Works with the IT team by improving processes, developing standards, improving project documentation and procedures for both projects and Kanban
• Perform regular one on one meetings with subordinates as part of performance reviews if/as required
• Lead Kanban team and ensure production support tickets are escalated as needed and resolved in a timely manner.

What you bring to the role

• Proven working experience in technical writing of software documentation (8+ years) and related experience, 3+ years as a Principal/Senior Business Analyst or BA Manager
• Strong knowledge of and proven experience in implementing a variety of enterprise systems  including post production support (5+ years)
• Prior experience in FDA regulated and/or Biologic companies desired (5-8 years)
• Proven experience in implementing systems from conception through go-live (5-8 years)
• Ability to quickly grasp complex concepts and make them easily understandable using text and visual aids
• Very strong oral and written communication skills required.
• Strong working knowledge of Microsoft Office including Visio
• Good understanding of SDLC and software development
• Understands validation concepts in order to produce documentation for validated systems
• Good skills and knowledge of facilitation, continuous improvement, empowerment, transparency and servant leadership, Knowledge of Agile approaches – Kanban, Scrum etc
• Experience running Scrum with JIRA, Knowledge and experience with Agile techniques such as Automated Testing, Stories, Continuous Integration etc. preferable.
• Strong quantitative, critical thinking, analytical and problem-solving skills.
• University degree in Information Systems, Computer Science, Engineering or equivalent preferred

How Prolacta benefits you

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From up to 100% healthcare coverage starting on your first day, to discretionary stock options and 401(k) match, we value our employees’ health and financial wellbeing. We offer four weeks PTO during your first year of employment and support our new parents with a generous time-off program. We encourage employees to participate in our employee affinity groups, take volunteer time off, and provide access to different educational opportunities.

What else do you need to know

Location: Duarte Office

Schedule: M-F 8-5

Travel: Occasional travel to the City of Industry office

FLSA: Exempt

Depending on your residential location certain laws might regulate the way Prolacta manages applicant data. California Residents, please review our Privacy Notice for California Employees and Job Applicants for further information, this can be found on Prolacta.com on www.prolacta.com . By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to effectively communicate (e.g., talking/ hearing), walk, sit, use hands and fingers to handle, feel and reach things. The employee is occasionally required to taste, smell, stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Sedentary to light work; repetitive motions; pushing; pulling; visual acuity to prepare and analyze data and figures, transcribe, view a computer terminal.

EEO Statement

“Prolacta Bioscience, Inc. is an Equal Employment Opportunity Employer.” Prolacta Bioscience, Inc. is committed to a proactive program of affirmative action and diversity development. The Company will continue to recruit, hire, train, and promote into all job levels without regard to race, religion, gender, marital status, familial status, national origin, age, mental or physical disability, sexual orientation, gender identity, source of income, or veteran status