President/Chief Executive Officer - Brockton Visiting Nurse Association

The Brockton Visiting Nurse Association (BVNA) seeks a dynamic and entrepreneurial leader to serve as its next President and Chief Executive Officer. Brockton VNA is a progressive, community-based organization that is helping to redefine the role of health care at home in our region.

Located in Brockton, Massachusetts with 160 employees and serving 30 surrounding communities, we are one of the largest freestanding visiting nurse associations in the Commonwealth of Massachusetts. As an independent, non-profit organization, and a champion in providing home health and hospice services, we have transformed the lives of our patients since our inception in 1904.

SUMMARY:

As its Chief Executive Officer, directs the organization toward its primary objectives and is accountable for strategic, financial and operational dimensions of the Agency, consistent with the mission, vision and values of the organization. Reports to the Board of Trustees and exercises broad discretionary and initiatory powers. Ensures the continuation of a sound program of quality care and day-to-day operations, and provides oversight and direction to members of the management team. Demonstrates knowledge of regulatory and legislative environments, health care delivery, quality and compliance matters and healthcare reimbursement systems. Adheres to all Agency policies, including but not limited to, the Confidentiality Agreement, HIPAA Policies, WISP policies, and Personnel Policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following is a list of essential job functions which may be found in varying combinations in the President’s daily work activities. Other duties may be assigned.

· Works with the Senior Management Team and the Board of Trustees to formulate the Annual Master Plan and to create the Strategic Master Plan utilizing Lean process and tools.

· Provides meaningful insight and anticipates what is needed in a rapidly changing health care environment.

· Develops and pilots new programs and collaborations to continuously improve the standing of BVNA.

· Leads, mentors and directs the management team to prioritize and allocate resources, oversees operational activities and provides perspective during the decision making process.

· Learns and practices the Lean management philosophy utilizing the Lean tools.

· Incorporates budgetary and benchmark data into day-to-day operations. Teaches the management staff to meet targeted productivity and fiscal goals. Establishes reporting systems and controls; monitors same.

· Works closely with the Vice President of Finance to assure the adequacy and soundness of the Agency’s financial structure.

· Leads the team to adopt appropriate mitigation measures when operating results are not satisfactory.

· Works closely with the Director of Business Development to build community relationships and drive development and fundraising efforts.

· Oversees the organization’s philanthropic leadership efforts and all grant making activities.

· Builds the business through data analysis and personal interactions to assess service needs of patients and providers, and expand customer base.

· Communicates on a regular basis with employees at the Quarterly Town Meetings, Monthly Leadership Forums, Employee Engagement meetings, and department meetings.

· Represents the Agency in the community, as well as at state and national levels.

· Conducts a needs assessment, working with communities where care is provided to ensure BVNA is providing culturally appropriate, responsive and essential services.

· Leads the organization to develop DEI measures to ensure broad representation and encourage a culture of belonging.

· Participates in Collective Bargaining negotiations. Works closely with the Vice President of Human Resources, Vice President of Finance and Legal Counsel to complete the negotiation process.

· Follows the Confidentiality policy, HIPAA Personal and Security policies and the WISP policies so that the rights of all parties are protected.

· Identifies and corrects problems as they arise. Responds to emergencies through direct intervention and provides staff support and direction in coping with crisis situation(s).

· Fosters and maintains an environment of open communication and mutual respect.

· Establishes a positive atmosphere. Encourages staff to discuss problems and concerns as well as express ideas for change and improvements. Consistently applies policies and corrective actions.

· Continually foster a culture that encourages collaboration between departments and recognizes positive contributions.

· Maintains accurate and complete records and documentation in accordance with policies and standards; complies with internal and external reporting requirements.

· Acts as a role model.

· Responsible to the BVNA Board of Trustees and participates in Board committees as assigned.

· Performs other related duties as required.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Master’s Degree in Nursing, Physical Therapy, Business Administration, Public Health or related field. The minimum qualifications include 5-10 years of executive leadership experience in health care delivery including relevant experience in the development and delivery of home care and hospice services.

· Proven experience working with a non-profit Board of Trustees and working with diverse groups of people.

· Knowledge of state and federal regulations that govern certified home health agencies, Medicare Conditions of Participation, Medicaid, and other funding/insurance programs related to healthcare.

· Proven, dynamic, caring leader. Commitment to quality clinical care and excellent customer service provided in a financially responsible manner.

· Experience and success in motivating, recruiting, developing, retaining and mentoring high performance, mission-driven and results-oriented teams.

· Skillful communicator with strong interpersonal skills. Ability to adjust communication style to effectively connect with different audiences in a variety of situations.

· Listening skills with the ability to respond to concerns.

· Ability to embrace change by demonstrating the rationale and potential benefits and alignment with BVNA’s Mission and Value statements.

· Ability to build relationships that will strengthen the BVNA.

· Possess courage and vision to motivate and inspire employees.

Principles Only

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.