Premium Events Coordinator (Crypto.com Arena) - Crypto.com Arena

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Crypto.com Arena has an unrivaled reputation for excellence, having established itself as one of the world’s busiest and most successful venues in the world. As the home of three professional sports franchises – the NBA’s Los Angeles Lakers, the NHL’s LA Kings and the WNBA’s Los Angeles Sparks – Crypto.com Arena has proven to be a home court advantage for the local teams. The AEG owned and operated arena continues to distinguish itself as the host of major, high-profile events of national and international distinction including the 2004, 2011 & 2018 NBA All-Star Games, 2002 & 2017 NHL All-Star Games, 2000 Democratic National Convention, 2009 World Figure Skating Championships and 21 GRAMMY Awards shows. 
 
For a quarter of a century, Crypto.com Arena has been marked with performances and special events that brought international stature to the downtown Los Angeles venue including concerts headlined by Taylor Swift, Drake, Beyoncé, Prince, U2, Paul McCartney, Garth Brooks, Usher, Jay-Z, Keith Urban, Roger Waters, Britney Spears, Katy Perry, Ed Sheeran, Kendrick Lamar, Michael Bublé, Carrie Underwood and Justin Timberlake, as well as world championship boxing, family shows and other live events. 
 
Crypto.com Arena is not only a great venue for sports and entertainment, but it also holds a special place in the hearts of the local community. The arena has witnessed many historic moments, unforgettable performances, and become an iconic landmark in the region for the most popular and important events.  

Job Summary:

The Premium Events Coordinator supports the premium department primarily through administrative duties and client service initiatives. This is a key role in our premium services department getting to interact directly with our single night rental and multi event package buyers.

Essential Functions:

• Sales team support:
• • Assist sales representatives with onboarding new clients (e.g., creating documentation, and coordinating meetings).
  • Address client inquiries related to parking, catering, and event-specific details.
  • Help organize and execute client requests, including activations, merchandise needs, special parking, and more.
• Event day duties:
• • Serve as the Premium Services Supervisor (PSS) Manager on Duty (MOD) for select event days.
• Event execution support:
• • Help execute VIP experiences, group experiences, and client appreciation/prospecting events.

• Administrative responsibilities:
  • Monitor the Premium Event Services inboxes.
  • Maintain event and task trackers.
  • Assist with ticket management using ticketing and CRM platforms.
  • Support research projects as needed.

Required Qualifications:

• Minimum education level of: High School Diploma (BA/BS Degree Preferred).
• 2-4 years of relevant experience with a strong interest in sports and entertainment industry.
• Highly Proficient in MS Word, Excel, PowerPoint, Outlook.
• CRM experience preferred.
• Strong communication skills, both verbal and written and ability to interact with all levels of the organization and outside agencies/organizations.
• Ability to work independently to accomplish work objectives, as well as in a team environment.
• Ability to collaborate with other departments/ organization.
• Able to work at least five event shifts per week, including evenings, weekends, and holidays.
• Flexible schedule, with availability to work select events during evenings and weekend.

Pay Scale: $26.50

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

AEG is committed to developing a diverse workforce reflective of the marketplace and the communities in which we do business. We believe a diverse workforce is not merely an advantage; it is mandatory for any company to be successful in today's business climate.

Anschutz Entertainment Group is an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, handicap, or any other legally protected status recognized by federal, state or local law.

This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)