Premium Collections Analyst - Hybrid at RSUI Group, Inc.

RSUI is searching for a talented and experienced Premium Collections Analyst to join our Accounting department in Atlanta Georgia! The Premium Collections Analyst provides a high level of customer service to RSUI's external agents and internal partners through responsive and effective day-to-day collections activities.

As RSUI is a highly collaborative workplace with a specialized area of industry focus, in-person interaction, team meetings, and other activities will require an in-person presence. Building deep and respectful relationships is a key component of RSUI’s culture, and doing so is accomplished, in part, through engaging in meaningful in-person dialogue and making personal connections. This position will work RSUI’s hybrid work schedule, which requires three days weekly in our Atlanta office.

What can you expect if you join our team? Our collaborative culture, competitive compensation, professional development opportunities, and supportive leadership are just some of perks we're proud to offer. Interested and qualified applicants, we welcome you to apply!

Responsibilities Include:

• Research and resolve discrepancies between RSUI and external Agents for an assigned split of accounts within the Collections team.
• Initiates collection calls on all past due amounts for Agents’ balances.
• Collaborates on the implementation of system and procedural changes within the unit.
• Various other duties and special projects as assigned.

Qualifications:

• College degree in Accounting, Finance or related field or equivalent business experience preferred.
• 3+ years of collections experience within a professional service firm required; insurance experience a plus.
• Highly skilled in Microsoft Excel with intermediate knowledge of other Microsoft Office products (Outlook, Word, etc.)
• Excellent communication and interpersonal skills, with the ability to effectively communicate across all levels of the organization and with external company contacts.
• Must be a team player with strong customer service orientation and superior work ethic.
• High degree of integrity and professionalism required.
• Must have strong analytical and math skills.
• Ability to meet deadlines and handle multiple simultaneous projects with minimal supervision.

More experienced candidates, who could potentially handle a larger segment of accounts for some of our more complex producers, may be hired as a Sr. Premium Collections Analyst. In addition to the larger account volume, Sr. Premium Collections Analysts also participate in the development and testing of new systems and procedures.

RSUI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, amnesty, genetic characteristics or genetic information, pregnancy or childbirth, veteran status, and any other characteristic protected by applicable Federal, state, and local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.