Pre-Sales Specialist - Cards, Prepaid, and Money Movement - Jobs for Humanity

Company Description

Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: FIS Global

Job Description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Job Description

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?
 

Sales Solution Consultant is an advanced professional sales role supporting FIS’ Next Generation Banking modernization solutions.  The Sales Solution Consultant works with our sales executives, sales solution architects and prospective clients to align new solutions that solve evolving business objectives, with an ability to define and demonstrate the value proposition effectively, especially in this unprecedented virtual environment.  In this case, the Next Generation Banking Sales Solution Consultant showcases solutions that provide modern core processing, digital banking and payment framework capabilities (i.e., MBP, Digital One, OPF, etc.), leaders in the industry, and their associated ancillary solutions.  These solutions enable FIS clients to successfully execute their modernization and digital transformation strategies. The Sales Solution Consultant provides the functional leadership and subject matter expertise, as well as serving as a trusted advisor within deal pursuits in partnership with the Sales Solution Architect, defining and tracing the prospective client’s personalized solution and associated requirements to successfully inform contracts and transition to FIS implementations.

Responsibilities

• Play an integral role in the sales process utilizing knowledge of solutions and their capabilities to assist sales executives and Sales Solution Architects in addressing client/prospect requirements and making relevant solution recommendations.
• Complete Requests for Proposal (RFPs) and Requests for Information (RFI).
• The Sales Solution Consultant is also responsible for ensuring that the overall data source for RFPs and RFIs (Qvidian) is kept current with its content working with the RFP Central team. This will be done via regular reviews of content as well as decisioning to submit content as RFPs/RFIs are completed for a particular client. as well as maintain Qvidian database.  
• Assist in definition and planning for prospective client Discovery Workshop(s) in conjunction with the Sales Solution Architect. 
  • Within the Discovery Workshops, the Sales Solution Consultant will ask detailed questions to gain an understanding of strategic direction, business goals, and current challenges to help inform the right solution components and value propositions to carry throughout the sales solution development efforts.
  • Preparation for the discovery session includes the research and review of the prospective client’s business, as well as any other known data should the client be an existing client of FIS in some capacity.
  • The Sales Solution Consultant will utilize a discovery due diligence questionnaire and presentation that will be tailored to each unique prospective client. 
• Establish and deliver personalized solution presentations and demonstrations to clients and prospects either in person or via web-based tools. Demonstrations range from high-level to deep dive and may require the Sales Solution Consultant to outline journeys/business processes, build use cases, and/or configure the demo system in alignment with detailed scripts provided by the client and/or consultant.  (Demo Studio and Integrated Model Bank)
• Ensure presentations and demonstrations are conducted in alignment with FIS Presentation Certification and BSG Accreditation.
• Contribute to High Level Solution Architecture Document (HLSAD).
• Lead relevant detailed scope definition to complete the High-Level Gap Analysis and Requirements (traceable to the HLSAD) required for financial proforma to include gaps and unique integrations. Does not include base system capabilities, implementation level requirements nor configuration values. The Sales Solution Consultant should look to capture notable client information supporting this deliverable to further enhance the knowledge transfer to the implementation team.
• Monitor High-Level Gap Analysis and Requirements to ensure it stays current through the sales lifecycle.
• Lead and coordinate efforts with Line of Business and Product Management to outline, disposition, estimate and commit development for any relevant gaps or unique client/prospect requirements (per the High-Level Gap Analysis and Requirements).  This should follow appropriate product management processes including but not limited to injection of scope/requirements into relevant FIS tooling (i. e., Clarity).
• Completing relevant research and providing detailed functional knowledge.
• Actively participates in both internal and external meetings, documenting action items, scope decisions, assumptions and dependencies associated with the Sales Solution Consultants deliverables.
• As part of the deal pursuit reports to the Sales Lead, BSG Pursuit Lead, or Engagement Lead if one is assigned.
• Identify, update and close items on the RAID assigned to the Solution Consultant by the assigned due date
• Timely escalate issues to the Sales Lead, BSG Pursuit Lead, or Engagement Lead if one is assigned, per the defined escalation path.
• Provides updates to the BSG Pursuit Lead, or Engagement Lead if one is assigned, either as part of a daily standup or on a weekly basis.
• In the case of an engagement, review and provide feedback on the Product Definition Document to ensure accuracy
• Coordinate and lead all FIS Sales Solution Consultant activities for the engagement.
• Serve as liaison to Product Management and Demo Program:
  • Provide Sales prioritization of the demo backlog
  • Provide relevant journey and data inputs to demo support teams for implementation
  • Stay current on demo environment functionality, outstanding defects, release schedule, as well as high level knowledge of system errors for initial troubleshooting.
  • Provide UAT for the Sales demo environments and, when applicable, client sandbox environments before exposure or turnover to the client.
  • For POCs and POTs configure the environment in support of the client’s use cases
  • When needed, create and track support tickets for defects and tasks, including necessary details and documentation for support.
• Participate on numerous internal committees such as quality assurance and product/solution design, complete ongoing solution training, stay current on industry knowledge and maintain competitive information, provide market feedback to FIS product managers on roadmaps and enhancement priorities, and assist with client user groups and conferences. Responsible for establishing knowledge share with other relevant BSG, Sales teams.
• Stay current on Next Generation Banking Solutions (i.e., MBP, Digital One, Enterprise Payments Framework, etc.) and relevant ancillary current and future functionality.
• Provide domain and product SME for current releases and is in alignment with Product Management for not yet released functionality/roadmap items.
• Work with Next Gen Business operations team to help in the functional evaluation and GTM activities of partner solutions.
• As assigned, coordinates, and leads all FIS Sales Solution Consultant activities for the engagement

What you bring

• Minimum of 2 years of experience in financial services industry.
• Ability to effectively communicate, present and demonstrate solutions to all levels – both within FIS and to external prospects and clients.  This includes translating complex problems into simplified solutions both written and verbally.
• Ability to establish and maintain effective working relationships with prospective clients, clients and FIS employees at all levels and various representative areas. 
• Strong analytical skills to determine client and prospect business needs and requirements.
• Good understanding of specific FIS products, services, and modernization strategies.
• Excellent decision-making, problem-solving, organizational and project management skills.
• Ability to remain calm under various levels of pressure
• Ability to work well in an independent as well as team environment
• Ability to meets sales goals and objectives

Location & Travel

• Virtual Position - Remote Anywhere in North America
• Up to 25% Travel

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $68,340.00 - $112,750.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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