Practice Office Manager – Endocrinology Clinic - Stride MD

• Maintain high standards of patient care and satisfaction.
• Address patient concerns professionally and ensure smooth communication between patients, providers, and staff.
• Oversee the accuracy and confidentiality of patient records.

• Manage billing, collections, insurance claims, and eligibility.
• Track office budgets and expenditures, providing financial reports to leadership.
• Assist in optimizing revenue cycle management and reducing outstanding accounts receivable.

• Ensure compliance with HIPAA, OSHA, and other healthcare regulations.
• Implement quality improvement initiatives and prepare the practice for audits or inspections.

• Oversee EHR system implementation and staff training.
• Troubleshoot IT issues or coordinate with IT support providers.

• Support marketing and outreach efforts to grow the practice.
• Build relationships with referring providers, hospitals, and labs.
• Assist with implementing new services and practice growth initiatives.

• Create staff schedules and ensure proper staffing levels.
• Address staff conflicts and oversee team performance.
• Develop and enforce office policies and procedures.

• Bachelor’s degree in Healthcare Administration, Business Administration, or related field preferred (equivalent experience considered).

• 3–5 years of medical office management experience, preferably in specialty practices like endocrinology or internal medicine.

• Strong leadership and team management abilities.
• Proficiency in medical billing, coding, and insurance processes.
• Familiarity with EHR systems and medical software.
• Excellent communication, organizational, and multitasking skills.
• Ability to handle sensitive information confidentially.

• Health, dental, and vision insurance and more.

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