Practice Nursing Supervisor Vascular Surgery - Battle Creek (BBC) - Bronson Healthcare
Bronson, MI
About the Job
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Location
BBC Bronson Battle CreekTitle
Practice Nursing Supervisor Vascular Surgery - Battle Creek (BBC)The Supervisor is responsible for the operations of an operating unit(s) in the Bronson Ambulatory Care. This person reports to a Manager and is responsible for the day-to-day work of the unit staff. The supervisor acts as a role model, mentor, coach, and resource person to staff to ensure all unit standards are maintained and to encourage a team environment. The Supervisor works to hire, develop, maintain, and retain qualified staff members. Duties may include hiring, orientation, monitoring, and evaluating performance, problem solving, employee counseling, staffing, payroll and budget. In addition to duties involving unit personnel, the Supervisor serves as a contact for internal and external customers. He/she is responsible for maintaining a safe environment of care, which fosters positive customer service and meets all quality standards, implementing new and monitoring ongoing processes. They are responsible for ensuring that employees providing direct patient care demonstrate competencies specific to the population served.
- Bachelor’s Degree in Nursing required
- At least two years of clinical experience required.
- Licensed Registered Nurse in good standing with the State of Michigan required
- Master’s Degree in Nursing, Business Administration, Healthcare Administration, or other relevant field preferred.
- Additional education or experience may be required depending on the area of responsibility.
- Additional clinical or professional credentials or licensure may be required depending on the area of responsibility. Oncology-specific credentials/certification preferred.
- Serves as direct supervisor to clinical staff (RNs and MAs)
- Conducts performance reviews
- Manages disciplinary needs
- Serves as resource for clinic providers
- Manages and maintains clinic schedules
- Responsible for day to day management of clinic operations
- Scheduling of staff
- Represents clinic in interdepartmental collaborations
- Facilitates customer service duties including addressing patient complaints
- Oversees the new patient referral process providing clinical judgement when necessary
- Oversees prior authorization processes of clinic staff
- Able to perform clinic RN duties when necessary
- Responsible for practice/area of responsibility collaboration, development, and review of departmental policies/procedures/standard work
- Develops and maintains team involvement with the Bronson Management System
- Develops/Fosters team annual goals
- Demonstrated ability to lead a variety of people.
- Demonstrated independent decision-making ability and ability to work with customers in challenging situations.
- Knowledge of computerized systems including Microsoft Office suite and electronic medical record systems.
- Ability to gather, interpret, communicate, and act on data to lead improvement activity.
- Ability to create a culture of continuous improvement by leading problem solving, creating standard work, and organizing an effective huddle system in the area of responsibility.
- Ability to establish effective working relationships with employees, providers, and other leaders.
- Must maintain the highest level of confidentiality and significant tact to handle sensitive matters effectively.
- Work which produces high levels of mental/visual fatigue, e.g. interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer between 40-70 percent of the time. Involves considerable standing or walking, regular lifting of lightweight objects (20 pounds or less) and assisting with heavier tasks such as lifting or moving patients. Minor straining or fatiguing positions must be assumed and some fatiguing physical motions are required.
- Participates in policy formulation for area of responsibility and assists with policy formation for the overall program.
- Develops and administers procedures necessary to implement approved policies and provides the overall direction needed to ensure efficient and effective services.
- Responsible for ensuring adequate staffing to deliver exceptional and safe patient care
- Evaluates the quality and appropriateness of care in area.
- Regularly reviews care plans for patients to determine their effectiveness in meeting goals for care and treatment including: adherence to hospital and unit policies and procedures, conformance with nursing or other clinical standards, ensuring patient care staff are working within their legal scope of service, providing culturally competent resources and education for multicultural patients and families, and includes appropriate corrective actions to correct or enhance care plans when necessary.
- Regularly reviews work in progress to ensure all treatment, medications, and diagnostic tests ordered by physicians or other providers are promptly implemented and properly recorded, and the staff performance conforms to established standards and guidelines.
- Advocates on behalf of patients and family, ensuring fair, equitable, and ethical care.
- Recruits, selects, and coaches personnel to develop high-performing teams.
- Maintains a safe environment in accordance with clinical standards, hospital policies, and safety regulations.
- Performs other duties as assigned.