Practice Manager - Steward Health Care

Description:
The Practice Manager is responsible for providing leadership and management of operations at multiple physician practices. The role will be responsible for staffing, patient relations, office planning, computer systems and protocol, establishing standards for office operations and procedures, equipment and supply ordering, accounts payable and more. The Practice Manager is committed to creating a culture of compassion, integrity, innovating thinking and leadership excellence.

Key Responsibilities:
Provides leadership, direction, and coordination for general clinic operations
Supervises all non-physician staff in assigned physician practices
Collaborates with Director to plan and execute practice financial goals
Works collaboratively with clinic division coding and billing specialists and central business office to assure timely and accurate capture of charges for services provided, prompt response to claim rejections, and compliance with all reimbursement procedures
Responsible for coordinating all information, service statistics, billing data and other financial data with the central billing office.
Manages staffing to always ensure appropriate coverage, responsible for hiring and onboarding new staff
Partners with Human Resources on performance and employee relations issues
Provides for initial orientation and ongoing training of personnel for proper work performance
Designs and manages scheduling systems with physician approval to maximize patient satisfaction and office efficiency.
Works collaboratively with clinic division coding and billing specialists and central business office to assure timely and accurate capture of charges for services provided, prompt response to claim rejections, and compliance with all reimbursement procedures
Provides information and assistance to patients to ensure effective patient relations. Investigates and proactively resolves patient complaints and concerns
Assures that provider schedules are developed and maintained
Responsible for maintaining the facility including managing any repairs or remodeling, service contracts on equipment and the inventory of all capital equipment
Develops and maintains working knowledge of regulations and standards specific to the clinic(s), including Medicare service and billing regulations
Ensures proper invoicing and tracking of receivables and payments to vendors
Prepares documents for billing physician encounters, enters data, ensures that referrals are received, performs referral management, etc.
Other duties as assigned.

Qualifications:
Bachelors degree strongly preferred or equivalent education and experience
5+ years experience working in a physician practice or other health care setting required
3-5+ years management experience in healthcare preferred
Experience working with physicians in a large physician group preferred

About Steward Health Care
Over a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Based in Dallas, Steward currently operates more than 30 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.

For more information, visit steward.org