Practice Administrator/Office Manager - Gpac

Job Title: Practice Administrator/Office Manager

Overview: We are seeking an experienced and dynamic Practice Administrator/Office Manager to oversee the daily operations of our healthcare practice. The ideal candidate will possess strong leadership skills, excellent organizational abilities, and a deep understanding of healthcare administration. This position offers the opportunity to play a key role in ensuring the efficient delivery of high-quality patient care and the overall success of the practice.

Responsibilities:

1. Administrative Leadership:

   • Provide strategic direction and leadership to all administrative staff members.
   • Develop and implement policies, procedures, and workflows to optimize practice operations.
   • Foster a positive and collaborative work environment that promotes teamwork and professional growth.

2. Financial Management:

   • Oversee billing and collections processes, ensuring accuracy and timeliness.
   • Monitor accounts receivable and work closely with billing staff to address any issues.
   • Develop and manage the practice budget, including expense control and revenue enhancement initiatives.

3. Human Resources Management:

   • Recruit, hire, and train administrative staff members, ensuring adequate staffing levels.
   • Conduct performance evaluations and provide ongoing feedback and support.
   • Coordinate staff scheduling and manage payroll processing.

4. Regulatory Compliance:

   • Ensure compliance with all relevant healthcare regulations and accreditation standards.
   • Stay informed about changes in healthcare laws and regulations and implement necessary updates.
   • Oversee the maintenance of accurate and up-to-date medical records and documentation.

5. Patient Experience and Satisfaction:

   • Implement strategies to enhance the patient experience and satisfaction.
   • Monitor patient feedback and address any concerns or complaints promptly and effectively.
   • Collaborate with clinical staff to streamline processes and improve overall patient flow.

6. Facility Management:

   • Oversee the maintenance of the practice facility, including equipment, supplies, and infrastructure.
   • Coordinate with vendors and service providers to ensure timely repairs and maintenance.
   • Manage inventory and procurement processes to ensure adequate supply levels.

Qualifications:

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field (Master's degree preferred).
• Minimum of 2 years of experience in healthcare administration or practice management.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire others.
• Proficiency in financial management, including budgeting, billing, and revenue cycle management.
• Knowledge of healthcare regulations and compliance requirements.
• Excellent communication skills, both written and verbal.
• Detail-oriented and highly organized, with the ability to multitask and prioritize effectively.
• Proficiency in healthcare management software and Microsoft Office Suite.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.