Product Specialist Job Description for Starwood Powersports

Join our dynamic team at Starwood Powersports and have FUN learning about UTV/ATVs, watercraft, and more while making MONEY! As a privately owned company, we prioritize building a stellar culture and turning wrenches. We're customer-centric, employee-obsessed, and deeply involved in our local communities and local off-road parks.

We’ll partner with you to build your future career path and create learning opportunities along the way. If you're looking for a work environment where you can learn every day, have fun and make an impact with the best outdoor products available, this is your opportunity.

There is no typical day and the primary focus for the role will be learning the product lines we carry and how to best guide the customers to their perfect ride. This includes Side by Sides, ATV’s, Watercraft and Motorcycles. Nothing better than that!

Starwood Powersports is a multi-line dealership (Polaris, BRP Can-AM, Kawasaki, Yamaha)
 

What are some of the benefits your employees receive?

• Saturday lunches provided for employees working on the weekend
• Company sponsored holiday and summer events
• 5 day work week
• 401K
• Health, Dental and Vision available
• Use of progressive technology to help with the sales and service process
• Employee Discounts 

Responsibilities Include (not limited to):

• Offer assistance or direction to any customer who enters the dealership
• Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs
• Work directly with our employees and customers to develop relationships and help to enhance the sales process
• Explain product performance, application, and benefits to prospective customers
• Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses
• Basic computer skills
• Ability to follow online course, take quizzes, perform knowledge obtained

REQUIREMENTS

• Enthusiasm and high energy throughout the sales workday
• Friendly, competitive personality, especially when handling objections & negotiating pricing
• Strong customer service, communication skills, computer and basic math skills
• Interest in training additional sales associates once you get up to speed, and working in a team environment 
• Clean driving record & valid driver’s license  

Schedule

• 8 hour shift
• Monday to Saturday with one day off during the week
• Saturdays mandatory

Supplemental Pay Opportunities

• Commission pay
• Training Level Bonus upon completion of certifications

Ability to Relocate:

• Gainesville, TX
• Ardmore, OK

Work Location: 

• In person

Qualifications

• 2+ years of Customer Facing job experience
• High school diploma or equivalent
• Troubleshooting skills and ability to operate off-road vehicle, or motorcycle endorsement
• Excellent customer service skills and basic computer competencies
• Positive, friendly attitude, along with an eagerness to improve
• Enjoy working in a dynamic environment
• Teammate with ability to collaborate with others effectively
• Ability to learn new technology
• Valid driver's license and clean driving record

Company History

In 2014, Elm Creek Auto Group revitalized underperforming stores, expanding into the powersports industry in 2021 with Starwood Powersports. We're known for our concierge-buying experience, creative ATV/UTV custom builds, and recently, Starwood Custom Off-Road division.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.