Portfolio Manager at System Soft Technologies

Local candidates only, hybrid, some onsite required (onsite 2 days/week, or for meetings)

• Work location: 2011 N. Soto St Los Angeles, CA 90032

• Campus or Medical Enterprise: Medical Enterprise

• Duration of Assignment: Direct Hire

• Work hours: 8-5pm

• Dress code: Business Casual

Must Haves

• Bachelor's degree in Information Systems, Information Technology, or a related technical field required.

• Master's degree in Information Systems, Information Technology, or a related technical field required.

• Over 10 years of relevant professional experience post-college.

• At least 6 years of experience managing information technology projects, from initiation to closeout, including securing approvals.

• 5 years of experience in coaching, mentoring, and providing day-to-day support and direction to employees.

• 2 years of experience implementing technology solutions in a healthcare provider environment.

• Mastery of both theoretical and practical aspects of project management, including tools and techniques (e.g., project planning, risk/issue management, governance, cost/benefit analysis, change control).

• Proven ability to manage multiple projects concurrently.

• Proficiency in MS Office Suite, including Project, Visio, Excel, Word, and PowerPoint.

• Strong financial management skills, including experience with funding requests, forecasting, and spend management.

• Exceptional written and oral communication skills, with the ability to engage with all levels of personnel, from executives to frontline staff.

• Ability to facilitate large, cross-functional teams (business, clinical, technical).

• Experience managing data and AI projects, including data acquisition, modeling, validation, deployment, and maintenance.

• Experience managing portfolios in Administration (Finance, HR, Marketing) and Data Governance/AI.

• Hospital or healthcare experience preferred.

• Experience in a centralized PMO environment with strong knowledge of project management principles.

• Strong interpersonal skills, with the ability to build relationships with colleagues, leadership, and partners.

• Proven ability to independently and collaboratively solve problems, make decisions, and support organizational change.

• Experience in building and managing effective teams in a matrixed structure.

• Ability to maintain and manage up-to-date project documentation and reports, including maintaining the PMO's project repository (SharePoint).

• Ability to recruit, onboard, mentor, and manage project management professionals, including performance reviews and succession planning.

Summary:

The Portfolio Manager (PfM) manages sub portfolios and their corresponding ITEC subcommittees for governance and execution of all programs and projects across Keck Medicine of USC to promote operational excellence and business growth. The position is also responsible to supervise, coach and mentor the Project Resources (employees and contingent workers) assign to their portfolio. Portfolio Managers are responsible for the overall health of their sub portfolio – and, in doing so, provides expertise and leadership to ensure all projects remain on scope, on budget and on schedule. The PfM provides oversight over projects and programs within their sub portfolio and serves as an advisor and escalation point to the program managers, project managers, senior project managers, project coordinators supporting or leading projects within the sub portfolio. The PfM is responsible for ensuring the subportfolio's component projects and programs are delivered within scope, according to deadlines, within budget, and adhere to quality standards set forth by leadership. This includes reporting on progress, health, risk (& remediation plans) directly to the PMO Director. From a project management standpoint, the PfM develops project charters, builds project work breakdown structures & schedules, develops detailed project organization charts & role/responsibility descriptions, performs meeting management, communicates progress/status and health, enforces quality management, and manages risks, issues, decisions, action items, dependencies, and changes. The PfM has strong project financial management abilities (funding requests, forecasting, spend

management), has prior experience directly & indirectly managing staff, boasts a sharp attention to detail, and demonstrates a respect and appreciation for project documentation by ensuring project documentation

NEW Additional Criteria

Portfolio Manager oversight of Administration (Finance, HR, Marketing) and Data Governance/AI Portfolios. Desired Qualifications:

• Experience in a centralized PMO environment with a working knowledge of Project Management principles.

• Possess strong financial and business acumen, as well as experience in management and oversight of enterprise technology deployments.

• Experience in management of data and AI projects, including data acquisition and extraction, modeling, validation, deployment, monitoring, and maintenance.

• Excellent interpersonal skills with the proven ability to listen and build relationships with colleagues, leadership, customers and partners.

• Ability to effectively communicate verbally and in writing, present to executive leadership and groups of various sizes.

• Ability to, both independently and collaboratively, solve problems, make decisions, and support change, exercise sound judgment, ask questions and be open to the input and decisions of others.

• Experience building, coaching, and managing an effective and cohesive team in a matrixed structure.

• Hospital/Healthcare experience preferred.

Accountabilities:

• Delivering on scope, on time, within budget, and to an agreed-upon quality level

• Adhering to the PMO defined processes, methodologies

• Maintaining up-to-date project documentation in the PMO departmental repository (currently Sharepoint)

• Updating centralized / co-owned reports and dashboards (e.g.,

• Utilizing departmental templates as intended and instructed

• Serving as the primary liaison for assigned projects

• Fostering positive relationships with project team members and stakeholders.

• Help recruit and select project manager professionals into Keck

• Support onboarding and offboarding off resources

• Conduct performance review, mentoring, coaching sessions throughout the year

• Partner with all employees to have a training plan in support of keck business needs and the individuals interest and skills

• Effectively have and manage a succession plan for key roles on the team

• Successfully managing health of the sub portfolio. This includes but is not limited to:

• Ensuring full inventory of projects within the sub portfolio are identified / captured

• Calendaring, preparing for, facilitating, and distributing meeting notes for all sub portfolio meetings

• Ensuring governance related risks, issues, action items and decisions are resolved / worked / made

• As appropriate, escalating matters to ITEC (committee that governs all sub porfolios) that could not be resolved at the

subcommittee level

• Providing timely, accurate and insightful inputs to ITEC related documentation and communications.

• Actively contributes to advancing the maturity and brand of the PMO by:

• Proactively identifying areas for improvement in the IS PMO’s project management capability

• Leading implementation of improvement recommendations, as instructed by the PMO Director (may be in the form of

policy, process, methodology, template, technical, relationship, communication improvements