Police Records Coordinator-Full Time (2) - City of Bridgeton
Bridgeton, MO
About the Job
The City of Bridgeton is now accepting applications for the position of Police Records Coordinator. This position performs routine administrative/records support to the Police Department and assists with day-to-day operations of the records division. Primary duties include, but are not limited to, handling, and routing a large volume of incoming telephone calls, using various computer programs, monitoring city camera systems, using two-way radio system to communicate with officers, interactive with the public in person and on the telephone, and processing police records and reports. The ideal candidate must have excellent communication skills, as well as the ability to process confidential material, capable of managing multiple tasks simultaneously, and be a team player. A High School diploma or equivalent is required and prior experience working in an office environment or higher education is preferred, but not required. Salary Range: $18.88 - 25.73 per hour, with evening hours until 6pm M-F. Candidate may be required to work weekend shifts. To apply please submit your resume and Application for Employment to: City of Bridgeton Police Department, 12355 Natural Bridge Rd, Bridgeton MO 63044, or email to hr@bridgetonmo.gov. Position will be open until filled. City of Bridgeton is an Equal Opportunity Employer.
Qualifications
DUTIES AND RESPONSIBILITIES: • Records Coordinator will be assigned a work schedule to fit the department's needs. • Receives calls and general inquiries from the public and routes any emergency calls to the dispatch function of the department. • Receives and dispenses information by telephone, mail, computer, or by direct contact with the public or officers. • Provide to the public and appropriate institutions copies of police reports and other documents, in accordance with disclosure conditions provided in the Statutes of the State of Missouri. • Enters police records and other data into the computer, cross indexes and files correspondence, records, and other materials. • Operates a variety of office equipment such as computers, copying equipment, telephones, scanners, fax machines, etc. • Processes records and accounts of receipts relating to sales to the public of police reports, process alarm reports and other related documents. • Receives the public in the Police Department lobby and provides the service(s) requested or directs the person(s) to the appropriate officer or facility. • Provides computer generated statistical or informational reports from the current police department utilized software and/or REJIS produced inquiry reports. 2 • Keeps and maintains an accounting of all receipts received pertaining to fees charged by the City of Bridgeton for processing and handling of such services. • Maintains and processes a file account of false alarms reported to the police department, in accordance with the City of Bridgeton Ordinance relating to such alarms. • Performs all other related duties as assigned. • Monitors various cameras / building access and security and use two-way radio system to communicate with staff. • Enter arrests data and dictated reports into law enforcement computer system • Process and validate police reports, wanted/warrant/missing persons, vehicle/article entries, orders of protection, and business contact information • Assist officers with clerical task in completing report process including warrant application documents • Responsible for purchasing and tracking equipment and supplies as directed. • Maintains files of all purchase orders, transactions in approved financial software program. • Assists with travel and training requests and registrations. • Performs all other related duties as assigned.
Special Requirements
KNOWLEDGE, ABILITIES AND SKILLS: • Possess excellent communications skills and capable of interacting with the public both in-person and on the telephone. • Must be able to multitask and to work independently with minimal supervision. • Must have a good working knowledge of Microsoft Office, Excel, Word, and ability to learn various computer software programs/systems. 3 • Must have good typing skills and a good working knowledge of commonly used office equipment. • Must have considerable knowledge of business English, spelling, grammar and punctuation and a working knowledge of bookkeeping procedures. • Must have the ability to keep moderately complex records, to assemble and organize data and to prepare reports from such records/data. • Ability to organize and maintain moderately complex recording and filing systems. • Ability to acquire knowledge of policies, procedures, and services of the department to which assigned. • Ability to maintain confidentiality of sensitive material
Miscellaneous Information
This is administrative work of a complex nature in the maintenance of police records, and communication with the public, law enforcement agencies animal control officers and police officers by telephone, computer entry, two-way radio, and personal contact. It involves evaluation of citizens' needs, response to citizens and officers, control of confidential record and filing systems, as well as assisting in a variety of other departmental activities including monitoring government center cameras and doors. Work is performed under general supervision. Requires the exercise of initiative and discretion and is reviewed by observation of results obtained. May be assigned to other positions within the department.