PMO BUSINESS ANALYST 2 - GOVERNANCE - University of Washington

Req #: 235607 Department: UW MEDICINE IT SERVICES Appointing Department Web Address: http://uwmits\_hires.uwmedicine.org/ Job Location Detail: **Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle.** Posting Date: 06/14/2024 Closing Info: Open Until Filled Salary: $7,457 - $9,167 per month Shift: First Shift **UW MEDICINE IT SERVICES** has an outstanding job opportunity for a **PMO BUSINESS ANALYST 2 - GOVERNANCE** position. **WORK SCHEDULE** + 100% FTE - 40 hours per week + Day Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE 07:00 - 16:00 (PST), Monday-Friday **POSITION HIGHLIGHTS** + Responsible for working with Project Managers, Technical Analysts, and customers to ensure that the technical solutions implemented by ITS consistently meet the needs of our customers. + Develop and help implement strategic initiatives for improved efficiency and productivity. + Communicate responsibilities and expectations to project team members, manage daily work assignments; identify and manage issues, risks and decisions; and ensure quality deliverables and outcomes. + Conceptualize and communicate solutions to both business and IT partners, providing translation and connection between them but comfortable straddling both worlds. + Constructively question and influence thought partners across functional areas and end-user audiences due to the level of ambiguity and complexity of requirements. + Work with and across all staff, leadership, and executive levels to accomplish assignments. + Identify and manage organization-wide impacts to ensure alignment with enterprise strategic goals, influencing business policies and practices. + Create and drive adoption of new Business Analyst methodologies as appropriate. **DEPARTMENT DESCRIPTION** **UW Medicine IT Services (ITS)** is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission. **PRIMARY JOB RESPONSIBILITIES** + You work with business users to define and document business cases for IT project requests, including clear definition of business needs, alignment to strategic objectives, benefits, and KPIs. + You support requirements meetings for large efforts, performing requirements analysis and developing/documenting/validating technical solutions. You will lead requirements meetings for smaller efforts. + You work with customers to understand their business needs and how emerging needs may impact established roadmaps. + You perform impact analyses when project change requests are initiated. + You perform cost/benefit analyses and business process re-engineering activities (workflow diagraming, gap analysis, etc.) where required. + You provide analytical services as needed for enhancement/maintenance projects. + You draw on collective knowledge of project management to diagnose problems, design effective solutions, and accelerate success. + You participate in feasibility studies, vendor selections, and proposals for evaluation by appropriate key stakeholders. + You develop and maintain tools, templates, standards, and reports to support Business Analyst functions. + You continue professional development in order to keep abreast of emerging technologies, methods, and best practices. **REQUIRED QUALIFICATIONS** + Bachelor's degree in a healthcare-oriented profession, a technology field, a business-related field, or other discipline that demonstrates analytical or communications abilities, or related field or equivalent education and/or experience. + 3+ years of overall experience to include the below. + Executing progressively more complex business analyses within an information technology environment including scope definition, requirements gathering, performing cost/benefit analysis, business process re-engineering, etc. + Demonstrated experience with a variety of research and analysis techniques, ideally including a mix of both quantitative and qualitative methods for understanding and documenting end-user and business owner requirements. + Defining and translating users' requests into effective, functional/non-functional, and technical specifications and documentation. + Takes personal responsibility for meeting customer commitments and correcting customer problems. + Demonstrated ability to support and participate in cross-functional, cross organizational, work groups to implement projects or organizational changes. + Knowledge of various software development and service management methodologies/concepts (e.g. Agile, Kanban, ITIL, Waterfall). + Awareness of the industry standard Business Analyst best practices (e.g., IIBA BABOK). + Ability to apply financial concepts such as Total Cost of Ownership (TCO) and Return on Investment (ROI) in practice. + Experience developing traceability matrixes from requirements and/or assisting with user testing of a software solution. **CONDITIONS OF EMPLOYMENT** + This is an Information Technology deadline-driven work environment. + The individual in this position is expected to work normal daytime hours. The work may be performed in either an office environment or by telecommuting with manager approval, during normal business hours; however, significant off-hours and weekends may be needed to resolve problems and respond to emergencies. This individual is expected to be available for emergencies (business continuity/disaster recovery efforts) on a 24x7 basis as needed. + Must coordinate projects without direct supervisory authority. + Must work within the constraints of multiple technical environments. + The individual in this position must learn many organizational structures and cultures and continually foster collaboration. + Ability to communicate effectively in English, both verbally and in writing. **ABOUT UW MEDICINE - A HIGHER DEGREE OF HEALTHCARE** UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists, and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student, and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team . Join our mission to make life healthier for everyone in our community. \#monster University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.