PM Food Server (Full-Time) - Masa & Agave (New Restaurant Opening at the Westin Cleveland!) - Westin Cleveland
Cleveland, OH 44114-1711
About the Job
Grow in your career at the Westin Cleveland Downtown! New Restaurant Opening, "Masa & Agave" - Training begins July 11th for an opening date of July 18th. Join our team as our owners bring this exciting concept to downtown Cleveland. Serve guests with exceptional hospitality, anticipating guest needs and creating a memorable dining experience for both our hotel guests and those joining us from our community.
Responsibilities:- Greet our guests with a warm welcome. Recognize and celebrate special occassions.
- Prepare and serve drinks to guests according to HEI Hotels and Resorts service standards.
- Anticipate guest needs, providing a memorable and engaging restaurant experience.
- Ensure guest satisfaction and be empowered to ensure full satisfaction with the dining and visit.
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
- Prepare station for readiness prior to opening and closing of each shift.
- Follow all cash handling and bank operating procedures.
- Perform all necessary side assigned work duties as required for the necessary conduct of operations.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
- Provide a fond farewell and thank our guests for their visit, encouraging them to come back again soon!
- Prior restaurant or hospitality customer service experience preferred.
- Ability to establish and maintain effective working relationships with associates, customers and patrons.
- Ability to use a point of service computer.
- Full knowledge of state liquor laws.
- Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.
- Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.