PM Drive-Thru Shift Leader - Chick-fil-A
Atlanta, GA 30316
About the Job
We are in search of a servant leader who creates and fosters a work environment committed to consistent leadership, ongoing training, and excellent service. The Drive-Thru Shift Leader ensures our team is hospitable, and offers quick service with a clean environment. The role requires one to be a brand ambassador, critically think, innovate, all while leading the team and creating momentum to continually grow the business.
Must be available on Fridays and Saturdays. This is a tentative working schedule and this role may require more time present in the restaurant.
All applicants must submit a resume to be considered for leadership positions
Skills:
- Desire to lead, train, motivate, and inspire others
- Strategic thinker, Goal-oriented, Technical competency
- Great communicator both in handling difficult situations and leading a team
- Dependable
- Outgoing/friendly/patient
- Track record of achievement
- Desire for ongoing training/education
- Results oriented, quick decision maker
Requirements:
- Ability to open and/or close restaurant
- Friday and Saturday availability
- Exceptions to any requirement can be made at the discretion of Operator
Role Responsibilities:
The Drive-Thru Shift leader responsibilities will be divided into the four following categories:
Operational Disciplines
Performance Expectations
Administrative Responsibilities
Team Leader Training and Development
Operational Disciplines:
Outside Experience- Strategy Execution
Weather Strategy
IPOS Strategy
Outside Meal Delivery Strategy
Drive Thru Cockpit
Tornado Bagging Strategy
Beverage/Dessert Assembly Strategy
Window Execution
Performance Expectations:
Service times
Order Accuracy Scores
Daily sales goals
Administrative:
Track Team members Attendance
Resources
Technology
Small wares
Equipment
Weekly Position setups including break strategy
Quarterly team member evaluations
Senior Team Leader Trainings
Checklist Training
Operational Discipline Training
Execution Training
Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. The Glenwood Place location opened in June 2016. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.